Telecom Customer Support Representative
Há 1 mês
Job Opportunity: Support Telecom Products in Porto, Portugal
Location: Porto, Portugal (On-Site)
Salary Package: Estimated 1,383 gross / month based on industry standards and location
Overview: Cross Border Talents is seeking a skilled CUSTOMER SUPPORT TELECOM PRODUCTS REPRESENTATIVE to join our client's team in Porto, Portugal. This is an exciting opportunity to work with a leading company in the telecom sector, providing top-tier customer support for their products.
Key Responsibilities include:
- Assist customers with inquiries across various channels.
- Support customers with subscription management, billing issues, and technical troubleshooting.
- Provide information and resolve issues related to telecom services.
- Maintain a positive customer experience, ensuring each interaction is handled professionally and efficiently.
- Identify opportunities to upsell or cross-sell telecom products when appropriate.
- Ensure accurate documentation of customer interactions and issues in the system.
We Offer:
Salary: Estimated 1,383 gross / month based on industry standards and location
Meal Allowance: 9 euros per working day
Performance Bonus: Up to 200 euros per month for the first three months, then based on performance
Private Medical Insurance: After 4 months of employment
Transportation Reimbursement: Up to 40 euros per month
Full Training and Career Development Opportunities: To help you grow professionally
An Inclusive and Supportive Team Environment: Where everyone works together towards common goals
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