Telecom Support Specialist
Há 24 horas
At Best Hire, we are seeking highly skilled and fluent French-speaking customer support specialists to join our dynamic team in Porto. This role offers an exceptional opportunity for individuals who are passionate about delivering top-notch service and resolving complex issues.
About the RoleWe are looking for a talented individual with a strong background in customer support to handle inbound queries from French-speaking customers via phone, email, and chat regarding telecom products and services. The successful candidate will be responsible for diagnosing technical problems, providing solutions, and escalating complex cases to technical teams when necessary.
Key Responsibilities- Customer Assistance: Provide timely and effective assistance to customers, ensuring their needs are met and exceeded.
- Issue Resolution: Thoroughly investigate and resolve customer complaints in a professional and courteous manner.
- Product Guidance: Educate customers on product features, plans, and usage tips to optimize their experience.
- Data Entry: Accurately record and update customer interactions and resolutions in our system.
- Feedback Collection: Gather customer feedback to contribute to service improvement and product enhancements.
- Competitive Salary: A base salary of approximately €35,000 per annum, with performance bonuses available.
- Relocation Support: Assistance for candidates moving to Porto, including help with accommodation and other relocation expenses.
- Training: Comprehensive onboarding and ongoing training programs to ensure you have the skills and knowledge needed to succeed in this role.
- Work Environment: A modern office with a supportive and inclusive culture, offering a great work-life balance.
- Career Growth: Opportunities for professional development within the company, helping you achieve your career goals.
- Benefits: Health insurance, meal allowance, and other perks to make your life easier and more enjoyable.
-
Telecom Support Specialist in Porto
4 semanas atrás
Porto, Porto, Portugal Cross Border Talents Tempo inteiroAbout the OpportunityAt Cross Border Talents, we connect top talent with leading global companies. This exciting opportunity is to join our client's team in Porto, Portugal as a Telecom Support Specialist.
-
Telecom Customer Support Specialist
2 semanas atrás
Porto, Porto, Portugal Buscojobs Portugal Tempo inteiroAt Buscojobs Portugal, we're seeking a skilled Telecom Customer Support Specialist to join our team in Porto. This is an exciting opportunity to work with a leading company in the telecom sector, providing top-tier customer support for their products.About the Role:We're looking for a French-speaking candidate with a passion for helping customers and solving...
-
Telecom Systems Specialist
Há 7 dias
Porto, Porto, Portugal Alter Solutions Group Tempo inteiroJob Title: Telecom Systems SpecialistAbout Alter Solutions GroupWe are a leading provider of innovative telecom solutions, dedicated to delivering exceptional services to our clients. Our team is comprised of highly skilled professionals who share a passion for technology and a commitment to excellence.Salary: $120,000 - $180,000 per annum, depending on...
-
Telecom Infrastructure Specialist
2 semanas atrás
Porto, Porto, Portugal Alter Solutions Group Tempo inteiroJob Summary:We are seeking a highly experienced Telecom Infrastructure Specialist to join our team at Alter Solutions Group. As a key member of our technical staff, you will be responsible for designing and implementing cutting-edge telecommunications systems.About the Role:This is an excellent opportunity for a senior telecommunications professional to...
-
Telecom Customer Support Representative
4 semanas atrás
Porto, Porto, Portugal Buscojobs Portugal Tempo inteiroJob Opportunity: Support Telecom Products in Porto, PortugalLocation: Porto, Portugal (On-Site)Salary Package: Estimated 1,383 gross / month based on industry standards and locationOverview: Cross Border Talents is seeking a skilled CUSTOMER SUPPORT TELECOM PRODUCTS REPRESENTATIVE to join our client's team in Porto, Portugal. This is an exciting opportunity...
-
Telecom Support Professional
1 semana atrás
Porto, Porto, Portugal Cross Border Talents Tempo inteiroWe are a leading provider of telecom services, dedicated to delivering exceptional service and innovative solutions to our customers. Our team in Porto is expanding, and we're looking for enthusiastic individuals to join us in supporting our growing customer base.As a Telecom Support Professional, you will be crucial in ensuring our customers receive...
-
Customer Support Specialist
Há 6 dias
Porto, Porto, Portugal Best Hire Tempo inteiroTelecom Customer Support Job Opportunity in PortoWe are looking for a skilled and multilingual Customer Support Specialist to join our team in Porto, Portugal.About the Role:As a key member of our customer-facing team, you will provide exceptional support to French-speaking customers via phone, email, and chat.You will be responsible for resolving technical...
-
Telecom Solutions Expert
3 semanas atrás
Porto, Porto, Portugal Buscojobs Portugal Tempo inteiroWe're seeking a highly skilled and customer-focused Telecom Solutions Expert to join our team in Porto, Portugal. As a key member of our expanding customer support unit, you'll play a vital role in ensuring our customers receive exceptional service and tailored solutions across various communication channels.About the RoleThis is an exciting opportunity for...
-
Telecom Solutions Expert
Há 5 dias
Porto, Porto, Portugal Buscojobs Portugal Tempo inteiroWe're seeking a Customer Care Specialist to join our growing team in Porto, Portugal. As a key member of our customer support team, you will play a vital role in delivering exceptional service and innovative solutions to our customers.About the RoleThis is an excellent opportunity for a motivated individual with previous customer service experience to...
-
Highly Skilled Support Specialist
Há 7 dias
Porto, Porto, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroWe are seeking a Highly Skilled Support Specialist to join our Umbrella Functional Consulting & Support Team. This individual will provide technical assistance to customers during the night shift (9pm to 6am, GMT), ensuring timely and accurate solutions to technical problems.Responsibilities:Diagnose and troubleshoot software, hardware, and network...
-
Porto, Porto, Portugal Nonius Tempo inteiroJoin the Customer Services team at Nonius as a Network Support Technician!We are looking for a talented Network Support Technician to implement, maintain, and ensure high availability of network systems that meet business objectives and SLAs.As a Network Support Technician at Nonius, you will be part of our Customer Services team. Your role will include...
-
Technical Support Specialist
4 semanas atrás
Porto, Porto, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroUmbrella Functional Consulting & Support Team is seeking a skilled Technical Support Specialist to join our team. This role involves providing top-notch technical assistance to customers during the night shift (9pm to 6am, GMT), ensuring timely and accurate solutions to their technical problems.About the RoleThis is a critical position that requires...
-
Telecom Application Support Engineer
4 semanas atrás
Porto, Porto, Portugal Devoteam Tempo inteiroCompany OverviewAt Devoteam, we believe in harnessing technology with strong human values to drive meaningful change. Our mission is to create a positive impact on people and the world through Tech for People.We are a leading player in Digital Transformation, serving top organisations across EMEA with a revenue of €1B. Our culture is built around...
-
Customer Support Specialist
4 semanas atrás
Porto, Porto, Portugal Buscojobs Portugal Tempo inteiroJob Overview: As a Customer Support Specialist at Bluwalk, you will be the primary point of contact for clients, ensuring exceptional customer satisfaction and loyalty through proactive and responsive support.
-
Multilingual Support Specialist
Há 1 mês
Porto, Porto, Portugal Adecco Prestação De Serviços, Lda Tempo inteiroAbout the RoleThe purpose of this position is to provide administrative support in a fast-paced environment. As a Multilingual Support Specialist, you will be responsible for preparing customs entry documentation and ensuring accuracy within deadlines.
-
Administrative Support Specialist
1 semana atrás
Porto, Porto, Portugal Smartgrade Tempo inteiroJob OverviewWe are seeking a highly skilled and detail-oriented Administrative Support Specialist to support our executive team at Smartgrade. The ideal candidate will be proficient in administrative procedures, possess strong communication skills, and demonstrate a high level of attention to detail.
-
Healthcare Support Specialist
Há 1 mês
Porto, Porto, Portugal Buscojobs Portugal Tempo inteiroJob Title: Healthcare Support SpecialistWe are seeking a motivated and caring individual to join our team as a Healthcare Support Specialist in Dublin, Ireland.This is an excellent opportunity for someone looking to develop their skills and career in healthcare within a supportive and diverse environment.About the Role:As a Healthcare Support Specialist, you...
-
Technical Support Specialist
3 semanas atrás
Porto, Porto, Portugal Closer Tempo inteiroCloser, a 100% Portuguese company founded in 2006, is expanding its presence to multiple countries.**Job Summary:** We are seeking an experienced Technical Support Specialist to join our team in Porto, Portugal.**Responsibilities:**As a Technical Support Specialist, you will be responsible for managing and solving production incidents, coordinating changes...
-
Customer Support Specialist
2 semanas atrás
Porto, Porto, Portugal Cross Border Talents Tempo inteiroJob OverviewWe are seeking a highly skilled Customer Support Specialist to join our team in Porto, Portugal. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our clients through various communication channels.About the RoleThis is a challenging and rewarding role that requires strong problem-solving...
-
Technical Support Specialist
4 semanas atrás
Porto, Porto, Portugal Inetum Tempo inteiroInetum is looking for a skilled Technical Support Specialist to join our team.As a Technical Support Specialist, you will be responsible for:• Configuring, integrating, and testing software components, applications, and modules;• Diagnosing and resolving technical incidents in customer-facing applications;• Providing autonomous support for...