Telecom Support Professional

Há 8 horas


Porto, Porto, Portugal Cross Border Talents Tempo inteiro

We are a leading provider of telecom services, dedicated to delivering exceptional service and innovative solutions to our customers. Our team in Porto is expanding, and we're looking for enthusiastic individuals to join us in supporting our growing customer base.

As a Telecom Support Professional, you will be crucial in ensuring our customers receive outstanding support across various communication channels. Your primary responsibilities will include handling inquiries related to subscriptions, billing, technical troubleshooting, and more.

The role requires effective communication skills in French, with the ability to empathize with customers and provide personalized solutions to their needs.

In this dynamic and expanding team, you will have the opportunity to grow your skills and contribute to the company's success. We offer a competitive salary, performance bonuses, meal allowance, and private medical insurance.

We seek a team player with excellent verbal and written communication skills, who can work rotating shifts including weekends. If you are passionate about customer service and fluent in French, we invite you to apply.

Candidates must have EU Citizenship, Portuguese Residence Card, NIF and NISS. To apply, please submit your resume and a cover letter detailing your relevant experience and why you are interested in this position.


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