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Customer Support Representative
Há 1 mês
We are seeking a highly motivated and skilled Customer Support Representative to join our team in Porto or Lisbon, Portugal. As a Customer Support Representative, you will be the primary point of contact for our customers, providing exceptional support and ensuring their satisfaction with our services.
The ideal candidate will have fluency in French (C2) and English (B2), as well as an EU passport or residence permit. You will be able to work remotely and in Porto or Lisbon, Portugal, and possess strong communication and problem-solving skills.
We offer comprehensive training to all new hires, so prior experience is not necessary. In addition to a competitive salary, we provide health insurance coverage, relocation assistance for candidates from abroad, and exciting opportunities to work in a multicultural environment.
As a Customer Support Representative, your role will involve resolving customer inquiries and issues in a timely and professional manner. You will also be responsible for escalating complex issues to senior team members when necessary.
We estimate the salary for this position to be around 20,000-25,000 euros per annum, depending on location and experience.
Key requirements include:
- Fluency in French (C2) and English (B2)
- EU passport or residence permit
- Ability to work remotely and in Porto or Lisbon, Portugal
- Strong communication and problem-solving skills
Benefits include:
- Comprehensive training provided
- Health insurance coverage
- Relocation assistance for candidates from abroad
- Exciting opportunity to work in a multicultural environment
