Customer Service Representative for Beauty Brand

2 semanas atrás


Porto, Porto, Portugal Atlean World Tempo inteiro

We are seeking a skilled Customer Service Representative to join our team in Porto, Portugal. As a representative of an international beauty brand, you will be responsible for providing exceptional customer service via various channels.

Responsibilities:

  • Manage customer inquiries and requests in a timely and professional manner
  • Provide product advice and information to customers
  • Assist with returns, deliveries, and refunds
  • Maintain databases and ensure compliance with GDPR regulations

Requirements:

  • Native level of written and verbal communication skills in Italian
  • Availability to work in rotating shifts
  • Experience in customer service and cosmetics is a plus

Benefits:

  • Gross salary: €1,140 per month (including relocation package)
  • Relocation Package includes flight expenses, accommodation, and Portuguese lessons
  • Private health insurance and meal vouchers
  • Career progression opportunities

To apply, please send your CV in English through our recruitment partner Atlean World. The recruitment process includes an initial contact, video interview, online tests, and a final interview.



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