Customer Service Representative Beauty Specialist

2 semanas atrás


Porto, Porto, Portugal Teleperformance Portugal Tempo inteiro

Estimated Salary: €28,000 - €35,000 per annum

About the Role:

We are seeking a skilled and customer-focused Customer Service Representative to join our team at Teleperformance Portugal. As a Beauty Specialist, you will be responsible for delivering exceptional customer service and providing expert advice on our luxury beauty products.

Key Responsibilities:

  • Provide personalized support to customers via phone, email, live chat, and social media
  • Offer product recommendations and answer questions to ensure a seamless customer experience
  • Upsell and cross-sell products to increase sales and meet targets
  • Resolve customer complaints and issues in a professional and timely manner
  • Liaise with internal teams to ensure accurate and efficient issue resolution

Requirements:

  • Fluent written and verbal communication skills in Dutch
  • Good level of written and verbal communication skills in English (minimum B2)
  • Excellent communication and interpersonal skills
  • Previous call center experience in a sales and/or customer service capacity
  • Aptitude for problem-solving and ability to work under pressure

Benefits:

  • International career opportunities in a multicultural environment
  • Investment in training and personal development
  • A wealth of opportunities to progress in your career
  • Respectful, ethical, and inclusive workplace culture
  • Flexible working hours and work-life balance
  • Comprehensive health insurance and employee benefits
  • Free company events and activities

About Us:

Teleperformance Portugal is one of the 25 best companies to work for in Europe, recognized by Great Place to Work Institute. We are a leading multinational company providing integrated omnichannel solutions, technology, and high-security standards. Our team consists of over 12,000 employees from 111 nationalities, speaking 35 languages.



  • Porto, Porto, Portugal Teleperformance Tempo inteiro

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team in Portugal. As a representative for a luxury beauty brand, you will be responsible for delivering exceptional customer service and providing expert advice on our products.


  • Porto, Porto, Portugal Atlean World Tempo inteiro

    We are seeking a skilled Customer Service Representative to join our team in Porto, Portugal. As a representative of an international beauty brand, you will be responsible for providing exceptional customer service via various channels.Responsibilities:Manage customer inquiries and requests in a timely and professional mannerProvide product advice and...

  • Beauty Consultant

    3 semanas atrás


    Porto, Porto, Portugal Teleperformance Portugal Tempo inteiro

    About the RoleWe are seeking a highly skilled Beauty Consultant to join our team as a Customer Care Specialist. In this role, you will be responsible for providing exceptional customer service and promoting our luxury beauty brand.


  • Porto, Porto, Portugal Teleperformance Tempo inteiro

    Explore a world of opportunities with Teleperformance Portugal, one of the 25 best companies to work for in Europe. As a Customer Care for Beauty, you'll set and maintain the highest levels of service for consumers and guests; Provide advice, answer questions, and promote the client's brands in every interaction; Communicate with consumers by telephone,...


  • Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    Customer Support Role for Beauty ExpertsAt Cross Border Talents, we are seeking an experienced Dutch speaker to join our customer support team as a Dutch Customer Support Representative for Beauty Company in Porto. This role is perfect for someone who is passionate about beauty products and has excellent communication skills.About the JobWe are looking for a...


  • Porto, Porto, Portugal Teleperformance Portugal Tempo inteiro

    About the RoleWe are seeking a highly skilled and passionate individual to join our team as a Customer Care Representative for Prestige Beauty. In this role, you will be responsible for providing exceptional customer service to our clients while showcasing your expertise in prestige beauty products.Key Responsibilities:Deliver high-quality customer service...


  • Porto, Porto, Portugal Blu Selection Tempo inteiro

    Company OverviewWe are a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Our team includes talents from more than 80 nationalities all over the globe.SalaryThe estimated salary for this role is between €1050-1220 gross/month, depending on whether you choose to...


  • Porto, Porto, Portugal Blu Selection Tempo inteiro

    Are you passionate about the beauty industry? Do you have a flair for customer service and a keen eye for detail?We are seeking a Luxury Beauty Product Specialist to join our team in Porto, Portugal. In this role, you will guide customers through their beauty journeys, offering expert advice on skincare, makeup, and wellness products.Your responsibilities...


  • Porto, Porto, Portugal Blu Selection Tempo inteiro

    Your Role as a Beauty Customer Service RepresentativeYou will be responsible for handling consumer requests and complaints through various channels, ensuring timely and professional resolutions.Key Responsibilities:Manage consumer inquiries and provide solutions, services, and product advice.Collaborate with other departments to redirect cases and...


  • Porto, Porto, Portugal Blu Selection Tempo inteiro

    Unlock a rewarding career as a Beauty Customer Service Expert with our multinational organisation in Lisbon. We are seeking an exceptional candidate to join our international team and deliver outstanding customer experiences.Salary: With a competitive salary of €1050-1200 gross/month, including free accommodation or €*** gross/month excluding...

  • Beauty Consultant Expert

    2 semanas atrás


    Porto, Porto, Portugal Blu Selection Tempo inteiro

    Unleash Your Passion for Beauty in PortoWe are seeking a highly skilled Senior Beauty Product Specialist to join our vibrant team at Blu Selection, a multinational organization recognized as one of the best sales and customer service solutions provider companies in the world. Our company is committed to supporting your career development, language skills,...


  • Porto, Porto, Portugal Recruitment Direct Tempo inteiro

    Globally renowned beauty company Recruitment Direct seeks a talented Greek-speaking customer service professional to join our dynamic team in Porto, Portugal. This exciting opportunity offers a competitive salary and free shared accommodation or a higher monthly stipend without housing. Key responsibilities include managing customer inquiries via live chat,...

  • Beauty Product Specialist

    4 semanas atrás


    Porto, Porto, Portugal Blu Selection Tempo inteiro

    **Company Overview**At Blu Selection, we are dedicated to delivering exceptional beauty experiences to our clients. As a Beauty Product Specialist, you will play a vital role in shaping our customer's journeys and making their beauty dreams a reality.Salary:We offer a competitive salary of €1,050 - €1,200 gross per month, depending on experience and...


  • Porto, Porto, Portugal Transcom Tempo inteiro

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Transcom. As a Hungarian Language Specialist, you will be responsible for providing exceptional customer service to our clients through multiple channels, including phone, email, and chat.Key Responsibilities:Provide customer support via multiple...

  • Beauty Industry Specialist

    4 semanas atrás


    Porto, Porto, Portugal Blu Selection Tempo inteiro

    Company OverviewBlu Selection, a multinational organization renowned for its excellence in sales and customer service solutions, is seeking a skilled Beauty Industry Specialist to join their vibrant team based in Porto and Lisbon.Salary: The estimated annual salary for this role ranges from €26,000 to €29,600 (€950-1100 gross/month including free...


  • Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    **About the Role**We are seeking a highly skilled Dutch-speaking customer support specialist to join our team in Porto. In this role, you will be responsible for providing exceptional support to our customers through various communication channels.**Key Responsibilities:**Address customer inquiries via phone, email, and chat in Dutch, ensuring all...


  • Porto, Porto, Portugal Teleperformance Portugal Tempo inteiro

    Company OverviewTeleperformance Portugal is a leading provider of customer experience management solutions, with a focus on delivering exceptional service to clients across various industries. As a Beauty Advisor at our organization, you will be part of a dynamic team that strives to provide world-class customer experiences.SalaryThe estimated monthly salary...


  • Porto, Porto, Portugal Blu Selection Tempo inteiro

    About this role: We are seeking a highly skilled Beauty Customer Service Representative to join our team in Porto. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients in the beauty industry.Your key responsibilities:Manage consumer requests relating to information and...


  • Porto, Porto, Portugal Transcom Tempo inteiro

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Transcom. As a German Language Specialist, you will be responsible for providing exceptional customer support to our clients via multiple channels.Responsibilities:Provide customer support via call, chat, and emailOffer solutions and...


  • Porto, Porto, Portugal Blu Selection Tempo inteiro

    Your Role in the Beauty IndustryAt Blu Selection, we are seeking a skilled Beauty Customer Service Representative to join our team. As a key member of our customer service department, you will be responsible for providing exceptional support to our clients, addressing their inquiries, and resolving any issues that may arise. Your primary objective will be to...