Customer Service Representative with Norwegian Language Skills

1 dia atrás


Porto, Porto, Portugal Sitel Corp. Tempo inteiro

Are you passionate about delivering exceptional customer experiences? Do you have strong communication skills and a native or fluent level of Norwegian?

We are seeking a Customer Service Representative to join our team in Porto, Portugal. As a representative, you will be responsible for providing first contact resolutions to customer queries, offering specialized customer support through written and phone communication, and building meaningful relationships with customers.

To succeed in this role, you will need to have a native or proficient level of Norwegian (C2) and advanced level of English (at least C1), both verbal and written. You should also possess strong communication skills, analytical and problem-solving skills, and attention to detail.

In return, we offer a competitive salary, relocation package, paid professional training, private healthcare & dental insurance after six months of employment, growth opportunities, job stability, life-long skills and experience, and more

The estimated salary for this role is €32,000 - €40,000 per year, depending on your level of experience. If you are a local candidate or willing to relocate to Portugal, we encourage you to apply.

About the Job

This is an outstanding opportunity to contribute to a multicultural environment and grow your career in a dynamic company. You will work on-site in Porto, Portugal, and will be responsible for:

• Providing first contact resolutions to customer queries
• Offering specialized customer support through written and phone communication
• Building meaningful relationships with customers
• Meeting and exceeding customer service quality goals, compliance regulations, and productivity targets

You must hold EU citizenship or a valid work permit for Portugal to apply for this role. We look forward to hearing from you



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