Customer Service Representative with Dutch Language Skills

Há 1 mês


Porto, Porto, Portugal Eurofirms Tempo inteiro

About the Role:

We are seeking a highly skilled Customer Service Agent to join our team at Eurofirms. As a Customer Service Agent, you will be responsible for providing exceptional customer support to our clients in the Dutch language.

Key Responsibilities:

  • Respond promptly to customer inquiries in a professional and courteous manner.
  • Communicate effectively with customers through various channels, including phone, email, and chat.
  • Resolve customer complaints and issues in a timely and satisfactory manner.
  • Maintain accurate records of customer interactions and complaints.
  • Collaborate with internal teams to ensure seamless customer experience.

Requirements:

  • Dutch language proficiency at a proficient or bilingual level.
  • Advanced level of English language skills.
  • 6 months – 1 year of customer service experience.
  • Call center experience.
  • Flexibility to work in a fast-paced environment.

What We Offer:

  • Attractive local salary package.
  • Paid training and development opportunities.
  • Relocation package for international candidates.
  • Full-time employment contract.
  • Vacation and Christmas bonuses.
  • Career growth opportunities.


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