Customer Service Representative with Danish Language Skills
Há 6 dias
Customer Service Role Overview
We are seeking a dedicated and bilingual customer service specialist to join our team at Eurofirms. As a customer service representative, you will be responsible for providing exceptional support to our clients through various communication channels.
Key Responsibilities:
- Maintain a professional and empathetic attitude towards customers.
- Respond promptly to customer inquiries and concerns.
- Communicate effectively with customers through phone, email, or messaging platforms.
- Process customer requests and complaints in a timely and efficient manner.
- Track and document customer interactions in our call tracking database.
- Enhance customer loyalty by delivering a seamless and positive experience.
Requirements:
- Proficient or bilingual level of Danish and advanced level of English.
- 6 months to 1 year of customer service experience.
- Call center experience.
- Flexibility in terms of shifts.
- Effective communication and customer care skills.
- Strong computer navigation skills.
What We Offer:
- Attractive local salary package.
- paid training.
- Relocation package.
- Full-time employment contract.
- Vacation and Christmas bonuses.
- Career path.
- Monthly performance bonuses.
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