Customer Service Representative with Nordic Expertise
Há 5 dias
About Descompagnons Trabalho Temporário Lda
We are a leading company in the customer service industry, dedicated to providing exceptional support to our clients. As a result of our growth, we are seeking bilingual Customer Service Representatives to join our team in Porto, Portugal.
Salary Information
The estimated salary for this position is €25,000 - €30,000 per annum, depending on experience and qualifications.
About the Role
As a Customer Service Representative with Nordic expertise, you will be responsible for maintaining a positive and professional attitude towards customers. Your key responsibilities will include:
- Maintaining accurate records of customer interactions;
- Responding promptly to customer inquiries and resolving issues effectively;
- Communicating with customers via various channels, including calls, emails, and messages;
- Providing product information and answering questions related to our services;
- Processing customer requests and complaints efficiently;
- Collaborating with colleagues to ensure seamless customer experiences;
Requirements
To be successful in this role, you will need:
- A proficient or bilingual level of Finnish, Norwegian, or Dutch, and advanced level of English;
- 6 months to 1 year of customer service experience;
- Call center experience and flexibility regarding shifts;
- Effective communication skills and customer care abilities;
- Strong computer navigation skills;
- A good disposition to work in a customer service environment.
Why Join Us?
At Descompagnons Trabalho Temporário Lda, we offer a dynamic and supportive work environment that fosters growth and development. Our team is passionate about delivering exceptional customer experiences, and we are committed to making a difference in the lives of our clients.
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