Customer Service Representative with Nordic Expertise

Há 5 dias


Porto, Porto, Portugal Descompagnons Trabalho Temporário Lda Tempo inteiro

About Descompagnons Trabalho Temporário Lda


We are a leading company in the customer service industry, dedicated to providing exceptional support to our clients. As a result of our growth, we are seeking bilingual Customer Service Representatives to join our team in Porto, Portugal.


Salary Information


The estimated salary for this position is €25,000 - €30,000 per annum, depending on experience and qualifications.


About the Role


As a Customer Service Representative with Nordic expertise, you will be responsible for maintaining a positive and professional attitude towards customers. Your key responsibilities will include:



  • Maintaining accurate records of customer interactions;
  • Responding promptly to customer inquiries and resolving issues effectively;
  • Communicating with customers via various channels, including calls, emails, and messages;
  • Providing product information and answering questions related to our services;
  • Processing customer requests and complaints efficiently;
  • Collaborating with colleagues to ensure seamless customer experiences;

Requirements


To be successful in this role, you will need:



  • A proficient or bilingual level of Finnish, Norwegian, or Dutch, and advanced level of English;
  • 6 months to 1 year of customer service experience;
  • Call center experience and flexibility regarding shifts;
  • Effective communication skills and customer care abilities;
  • Strong computer navigation skills;
  • A good disposition to work in a customer service environment.

Why Join Us?


At Descompagnons Trabalho Temporário Lda, we offer a dynamic and supportive work environment that fosters growth and development. Our team is passionate about delivering exceptional customer experiences, and we are committed to making a difference in the lives of our clients.



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