Customer Support Representative With International Expertise

2 semanas atrás


Porto, Porto, Portugal Smart-Recruitments Tempo inteiro

**About the Job**

Smart-Recruitments is seeking a highly skilled Customer Support Representative to join our team in Porto. This is an exciting opportunity for individuals who are fluent in German and have strong communication skills.

We offer a comprehensive relocation package, including support to relocate to Porto, where you will work with some of the top global brands. Our company values professional growth and development, offering full training provided by certified instructors and opportunities for career advancement.

Key Responsibilities:

  • Communicate with customers via phone, chat, and email to resolve cases efficiently and ensure quick resolution.
  • Maintain customer satisfaction while representing a major brand.
  • Develop and sustain strong, professional relationships with partners, always showing empathy.
  • Work towards achieving targets set by both the client and the company.

Requirements:

  • Fluency in German.
  • Proficient English communication skills.
  • Strong communication, interpersonal, and problem-solving abilities.
  • BASIC computer knowledge and technical skills.
  • Ability to multitask effectively.
  • Team-oriented with the ability to thrive in a fast-paced, energetic environment.

What We Offer:

  • Competitive monthly salary: €2,500 - €3,000 depending on experience.
  • Health benefits and various other discounts.
  • Full training provided by certified instructors.
  • Opportunities for career advancement and professional development.
  • Remote work – Equipment provided by the company.


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