Customer Service Representative

Há 1 mês


Porto, Porto, Portugal Sitel Corp. Tempo inteiro

Customer Service Representative - Dutch Language

Are you a native Dutch speaker with excellent communication skills? Do you have a passion for providing top-notch customer service? We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team in Porto, Portugal.

As a Customer Service Representative, you will be responsible for providing first contact resolutions to customer queries, offering specialized customer support through written and phone communication, and building meaningful relationships with customers. You will also be responsible for meeting and exceeding customer service quality goals, compliance regulations, and productivity targets.

To succeed in this role, you will need to have a native or proficient level of Dutch (C2), advanced level of English (at least C1) both verbal and written, and strong communication skills. You will also need to be analytical and problem-solving with strong attention to detail, and have a desire to learn and advance in your career.

Benefits of working with us include a relocation package, competitive wages, paid professional training, employee discounts, private healthcare & dental insurance, growth opportunities through various development programs, and a fun and engaging company-wide initiative. If you are a motivated and detail-oriented individual with a passion for customer service, we encourage you to apply for this exciting opportunity.



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