Dutch Speaking Customer Service
1 semana atrás
Dutch Speaking Customer Service – Banking – onsite
Madrid, Spain
Gross salary €21,718 per year
Position Overview
Join a dedicated team in providing exceptional customer support to Dutch-speaking banking clients. This role involves assisting customers via calls, emails, WhatsApp, and chat, and sharing information on innovative digital banking products tailored for the Dutch market.
Responsibilities
Provide assistance with general banking inquiries, account access issues, transfers, etc.
Manage back-office tasks including responding to emails, WhatsApp, and other channels.
Present and inform customers about banking products.
Adhere to transparency requirements, provide accurate product details (including purpose, characteristics, and risks), and uphold regulatory standards for client protection.
Monitor and report any application-related issues.
Meet defined quality standards and sales objectives.
Requirements
Skills and Competencies
Proficiency in MS Office Suite (Excel, Word, PowerPoint, Access).
Language: Fluent Dutch (C2 level).
Strong customer orientation, empathy, and listening skills.
Excellent oral and written communication.
Analytical skills and quick learner.
Sales skills, social aptitude, and client interaction abilities.
Strong problem-solving capabilities.
Team-oriented with a proactive, results-driven mindset.
Ability to organize, manage time, and adapt to high-pressure situations.
Flexibility and adaptability to new technology.
Experience
Previous banking experience is beneficial but not essential.
Benefits
Hours: 38.5 hours per week, with shifts from 2:00 p.m. to 10:00 p.m. Two days off weekly, plus two weekends off monthly.
Contract: Permanent
Salary: €21,718 gross per year
Vacation: 32 calendar days annually
Growth: Opportunities for career advancement with a globally recognized service provider.
#J-18808-Ljbffr
-
Customer Support Dutch Speaking
6 meses atrás
Porto, Portugal KGR Tempo inteiroWe are recruiting for an international company a Dutch speaking Customer service Agent, remote position in Portugal **Missions**: - Communicate with customers using various channels - Ensure customer satisfaction and provide professional customer support - Support standard queries - Develop an understanding of customer’s position and service delivery...
-
Dutch Speaking Customer Support Representative In
6 meses atrás
Porto, Portugal Catarina Soares Tempo inteiro**Location: Remote in Portugal** Are you fluent in Dutch and ready to embark on an exciting career in Portugal? Join our dynamic team in Lisbon as a Dutch-Speaking Customer Support Representative and be part of an international and diverse work environment. **Responsibilities**: - Assist customers with product inquiries, order processing, and issue...
-
Customer Specialist
6 meses atrás
Porto, Portugal GIGROUP Tempo inteiroAre you a Dutch speaker looking for a hybrid role? **Join us as a Dutch speaking customer specialist!** - you will start your job with training where you will get to know the system and processes with the support of our team leader and the entire team - you will communicate in Dutch every day **What are we looking for?** - Fluent in Dutch and a B2 in...
-
Dutch Speaking Customer Service in Porto
2 meses atrás
Porto, Portugal Atlean World Tempo inteiro**Job Opportunity: Customer Support for Beauty Project (Dutch Speaker)** **Location**: Porto, Portugal **Salary**: €1,298.11 x 14 payments per year + €2,500 Loyalty Bonus Are you passionate about beauty and cosmetics? Do you have excellent communication skills in Dutch? Join our team as a Customer Support Representative for our Beauty Project in...
-
Customer Service Representative
3 semanas atrás
Porto, Porto, Portugal Randstad Ii - Prestação De Serviços, Limitada Tempo inteiroJob Title:Customer Service RepresentativeAt Randstad, we're looking for a talented Dutch native to join our multicultural team as a Customer Service Representative. In this role, you'll be responsible for providing top-notch customer support to our Dutch-speaking clients.Main Responsibilities:Providing exceptional customer service through various...
-
Customer Service Representative
3 semanas atrás
Porto, Porto, Portugal Adecco Tempo inteiroAdecco is looking for a skilled Dutch Customer Service Representative to join our team in Porto. As a Dutch Customer Service Agent, you will provide high-quality customer support by phone, email, and chat in the field of telecommunications. Key responsibilities include: • Providing customer support in Dutch via phone, email, and chat • Resolving...
-
Dutch Customer Support Specialist for a Global Gaming Brand
2 semanas atrás
Porto, Porto, Portugal Sitel Tempo inteiroAbout the RoleWe are seeking a skilled and experienced Dutch-speaking Customer Support Specialist to join our team in Portugal. As a Back Office Advisor, you will be the first point of contact for resolving escalated customer inquiries, complaints, and technical issues related to hardware, software, subscriptions, and online services.
-
Dutch Speaking Content Moderator for Virtual
6 meses atrás
Porto, Portugal Webhelp Tempo inteiro**Customer Service/Support** **Location** - Porto, Portugal*** Job Title: Dutch Speaking Content Moderator for Virtual Reality social media - Porto **Job Description**: Are you fluent in Dutch and want to work for the leading BPO worldwide, awarded as the best place to work 2022? You will use your skills as a content moderator agent, supporting our...
-
Dutch Language Customer Support Specialist
2 semanas atrás
Porto, Porto, Portugal Multilingual Jobs Worldwide Tempo inteiroAbout the RoleWe are seeking a highly motivated Dutch-speaking Customer Support specialist to join our team in Porto, Portugal. This is a fantastic opportunity for someone who is passionate about delivering exceptional customer experiences and troubleshooting technical issues.Job OverviewThis role is part of our global community of customer experience...
-
Customer Service Representative
Há 1 mês
Porto, Porto, Portugal Sitel Corp. Tempo inteiroCustomer Service Representative - Dutch LanguageAre you a native Dutch speaker with excellent communication skills? Do you have a passion for providing top-notch customer service? We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team in Porto, Portugal.As a Customer Service Representative, you will be...
-
Customer Service Representative
3 semanas atrás
Porto, Porto, Portugal Randstad Portugal Tempo inteiroAbout the RoleWe are looking for a highly skilled Customer Service Representative to join our multicultural team. As a Dutch language specialist, you will be responsible for providing exceptional customer service to our Dutch-speaking clients.Key Responsibilities• Provide timely and accurate responses to customer inquiries• Communicate effectively with...
-
Customer Service
6 meses atrás
Porto, Portugal GIGROUP Tempo inteiroDo you speak Dutch and enjoy working in telecommunications? If so, we have an incredible opportunity for you! **Your day to day**: Support the customers in technical and non-technical issues related to the service. Registration of all requests/alterations indicated by the customer. **Who we are looking for**: Spoken and written Dutch at C1 or advanced...
-
Customer Service Representative
3 meses atrás
Porto, Portugal Atlean World Tempo inteiro**Job Title: Customer Service Representative (Dutch Speaker) - Porto, Portugal** **Location**: Porto, Portugal **Language Requirement**: Native-level Dutch (written and spoken) **Salary**: €1300/month **Start Date**: ASAP **About the Role**: Join a dynamic and leading multinational company in the heart of Porto! This is a fantastic opportunity for Dutch...
-
Customer Service Representative
Há 1 mês
Porto, Porto, Portugal Cross Border Talents Tempo inteiro**Key Responsibilities:**As a Customer Service Representative, you will be responsible for responding to customer inquiries via phone, email, and chat in Dutch. You will ensure that all communications are clear, friendly, and professional.**Key Skills:**Native Dutch speaker with strong communication skillsB2 level proficiency in English; additional languages...
-
Customer Service Specialist for Multicultural Team
1 semana atrás
Porto, Porto, Portugal Randstad Portugal Tempo inteiroWe are looking for a talented and enthusiastic Customer Service Specialist to join our multicultural team in Porto. As a Dutch native or fluent speaker, you will be responsible for providing top-notch customer service to our Dutch-speaking clients.The ideal candidate is someone who is great at communicating and understanding clients' needs, with excellent...
-
Customer Service Specialist with Dutch
5 meses atrás
Porto, Portugal Antal Sp. z o.o. Tempo inteiro**Location**:Porto (Portugal)** **Number of position**: 7 **We work**: Hybrid **Contract of employment**: full-time **Level**: Junior/ Mid **Recruitment process**: online **About your future employer**: Our Client and your future employer is a global customer experience specialist company that provides a wide range of customer care, sales, technical...
-
Porto, Portugal Recruitment Direct Tempo inteiroDutch Speaking Junior Campaign SpecialistsBarcelona, SpainSalary: €23,876 gross/year + up to €3,408 gross/year in bonusPurpose of the role:In this role, you will partner with an assigned portfolio of new clients in order to help them develop their first online advertising campaigns with the opportunity to have a significant impact on their business. It...
-
Dutch Customer Advisor
3 meses atrás
Porto, Portugal Atlean World Tempo inteiroAtlean World is recruiting a Dutch Speaker Customer Advisor for a Beauty brand to work in Porto, Portugal. **Why a Customer Advisor role is great for your professional and personal development**: - Live in a great city like Porto Integrate a multicultural environment and meet people from all around the world - Represent a worldwide brand - Be able to...
-
Dutch Customer Service Associate For E-commerce
4 semanas atrás
Porto, Porto, Portugal Speakit Tempo inteiroDiscover Your Career PotentialAt Speakit, we're seeking a highly skilled Dutch Customer Service Associate For E-commerce to join our team. As a key member of our customer support team, you'll provide exceptional service to our clients, ensuring their satisfaction and loyalty to our brand.Key Responsibilities:• Provide primary point of contact for...
-
Dutch Beauty Customer Support Specialist in Porto
3 semanas atrás
Porto, Porto, Portugal Cross Border Talents Tempo inteiro**About the Role**We are seeking a highly skilled Dutch-speaking customer support specialist to join our team in Porto. In this role, you will be responsible for providing exceptional support to our customers through various communication channels.**Key Responsibilities:**Address customer inquiries via phone, email, and chat in Dutch, ensuring all...