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Customer Service Specialist for Multicultural Team
Há 1 mês
We are looking for a talented and enthusiastic Customer Service Specialist to join our multicultural team in Porto. As a Dutch native or fluent speaker, you will be responsible for providing top-notch customer service to our Dutch-speaking clients.
The ideal candidate is someone who is great at communicating and understanding clients' needs, with excellent communication skills and a customer-friendly focus. You should also be able to grasp new concepts and ideas quickly and navigate our system efficiently.
As a Customer Service Specialist, you will be the first point of contact for our clients, responding to their queries and resolving any issues they may have. Your goal will be to provide a 5-star rating experience and make each interaction unique.
To succeed in this role, you will need to have:
- Dutch native or fluent speaker (mandatory)
- English fluent speaker (mandatory)
- Good communication and customer-friendly service focus
- Availability to work full-time with rotating schedules
- Fiber connection to the internet at home
In return, we offer a competitive salary above average ($4,200/month), possibility to work from home or on-site in Porto, monthly meal allowance, health insurance, 22 vacation days per year, and a great multicultural team/working environment.
