German Customer Support Specialist

1 semana atrás


Porto, Porto, Portugal Buscojobs Portugal Tempo inteiro
About This Role

We are seeking an experienced German-speaking customer support specialist to join our team at Buscojobs Portugal. In this role, you will provide exceptional support to customers through various communication channels, ensuring timely resolutions to their inquiries and issues.

Responsibilities
  • Provide prompt and professional responses to customer inquiries via phone, email, and chat.
  • Assist customers with product-related queries, billing concerns, and account management issues.
  • Utilize problem-solving skills to resolve complex problems efficiently and maintain a positive attitude.
  • Escalate critical issues to internal teams when necessary and follow up with customers to ensure resolution.
  • Maintain accurate records of all interactions and ensure customer data is up-to-date.
Requirements
  • Native German speaker with strong written and verbal communication skills.
  • Fluent in English for internal communication and reporting.
  • Previous experience in customer service or a related field is preferred but not mandatory.
  • Excellent interpersonal skills, ability to handle challenging situations calmly, and a problem-solving mindset.
  • Ability to work independently as well as part of a team and proficiency in using CRM software.
What We Offer
  • Competitive salary: €30,000 - €35,000 per annum based on experience.
  • A comprehensive benefits package including health insurance and wellness programs.
  • Career growth opportunities within an international company.
  • Paid time off, including vacation and holiday allowances.
  • A friendly and multicultural work environment.


  • Porto, Porto, Portugal Eco Plus Solutions Ab Tempo inteiro

    German Speaking Customer Support SpecialistWe are seeking a highly skilled German-speaking customer support specialist to join our team. As a German-speaking customer support specialist, you will be the primary point of contact for customers and travel agents, providing assistance with a wide range of inquiries related to cruise bookings.Key...


  • Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    Job OverviewWe are seeking a highly skilled German language customer support specialist to join our team at Cross Border Talents. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers in German through various communication channels.Key ResponsibilitiesCustomer Support: Provide timely and...


  • Porto, Porto, Portugal Transcom Tempo inteiro

    Customer Support SpecialistWe are seeking a highly skilled Customer Support Specialist to join our team at Transcom. As a German Language Guru, you will be responsible for providing exceptional customer support to our clients through multiple channels.Key Responsibilities:Provide customer support via phone, email, and chatOffer solutions and respond to...


  • Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    Customer Support Specialist Wanted - German (C1) and English (B2)Located in Porto, Portugal, we are seeking a dedicated and enthusiastic German-speaking Customer Support Specialist to join our team. As the primary point of contact for our German-speaking customers, you will provide exceptional service and support to ensure customer satisfaction.Key...


  • Porto, Porto, Portugal Adecco Prestação De Serviços, Lda Tempo inteiro

    We are currently seeking a highly motivated and detail-oriented German Customer Support Specialist to join our team at Adecco Prestação De Serviços, Lda. in Porto.Your mission will be to provide first-line support to clients, handling routine and non-routine incidents, problems, and requests in fluent German and English.Key responsibilities...


  • Porto, Porto, Portugal Personalbüro U. Herrmann Tempo inteiro

    At Personalbüro U. Herrmann, we are seeking a highly skilled and customer-focused German speaking Customer Support Specialist to join our team.We offer an excellent remuneration package based on experience, skills, and performance, including life insurance, meal allowance, private health insurance, and more.This is a full-time position requiring strong...


  • Porto, Porto, Portugal Nordic Jobs Worldwide Tempo inteiro

    Are you a German language expert looking for a new challenge in Portugal? We have an exciting opportunity for a German-speaking Customer Support Specialist to join our team at a leading bank in Porto.As a German-speaking Customer Support Specialist, you will be responsible for handling incoming calls and customer inquiries, understanding customer needs, and...


  • Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    Job Title: Customer Support Specialist (German Native, Remote)Location: Porto (Remote)Key Responsibilities:• Respond to customer queries via phone, email, and chat in a timely and professional manner.• Troubleshoot and resolve customer issues, providing accurate information about our products and services.• Maintain a high level of customer...


  • Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    Job Title: Customer Support Specialist for German-Speaking CandidatesAbout the Role:We are seeking a highly skilled and multilingual Customer Support Specialist to join our team at Cross Border Talents. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients in Germany.Key...


  • Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    About the RoleWe're seeking a Customer Support Specialist fluent in German to provide exceptional service to our clients. This remote position is available to candidates based in Porto, Portugal.Key Responsibilities:Respond to customer inquiries via email, chat, and phone, offering accurate information and effective solutions to resolve issues.Escalate...


  • Porto, Porto, Portugal Nordic Jobs Worldwide Tempo inteiro

    We are seeking a German-speaking Customer Support Specialist to join our team in Lisbon, Portugal. As a key member of our customer support team, you will be responsible for providing excellent customer service to clients from Germany.Responsibilities:Handle Inquiries: Efficiently manage incoming calls and customer inquiries.Understand Needs: Identify...


  • Porto, Porto, Portugal Minacs Tempo inteiro

    Job SummaryWe are seeking a highly skilled Customer Support Specialist to join our team in Porto, Portugal. As a German-speaking Support Agent, you will be the voice of our company, providing exceptional customer service to our clients via phone, email, chat, and social media channels.Key ResponsibilitiesProvide timely and effective support to our...


  • Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    We're seeking a skilled Customer Support Specialist to join our global team in Porto, Portugal. As a representative of Cross Border Talents, you'll play a vital role in providing exceptional support to clients of a leading financial institution.Job Summary:This is an exciting opportunity for a fluent German speaker to join our dynamic team and make a...


  • Porto, Porto, Portugal German Etrade Gmbh Tempo inteiro

    Job Title: Customer Service Representative - German Language ExpertJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at German Etrade Gmbh. As a German language expert, you will be responsible for handling customer inquiries and providing exceptional service to our clients.Key Responsibilities:Handle customer...


  • Porto, Porto, Portugal Wibit Consulting & Services (Wibitcs) Tempo inteiro

    In the vibrant city of Porto, Wibit Consulting & Services (Wibitcs) is partnering with a leading Outsourcing/BPO consultancy to onboard a German-speaking customer support specialist. This role offers the opportunity to work in a dynamic environment, handling inquiries from bank clients and delivering exceptional customer service.Key aspects of this position...


  • Porto, Porto, Portugal Speakit Tempo inteiro

    Company OverviewWe are a dynamic company seeking an experienced customer support specialist to join our team. As a German speaker with a passion for providing exceptional service, you will play a key role in delivering world-class support to our customers.Salary and BenefitsWe offer a competitive salary of 1648€ gross per month (house excluded) or...


  • Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    About the RoleWe are seeking a highly motivated and customer-focused Senior German Customer Support Specialist to join our team in Porto. As a key member of our support team, you will be responsible for providing exceptional service to our German-speaking merchants via various communication channels.Key Responsibilities:Address customer inquiries and resolve...


  • Porto, Porto, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment Ltd is a leading recruitment agency providing innovative solutions for international companies across Europe. We are working with a renowned Outsourcing/BPO consultancy seeking a German-speaking Sales & Support Specialist to join their team in Porto, Portugal. The ideal candidate will have native or fluent German skills, both verbal...


  • Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    German C1 Customer Support Specialist in Porto, PortugalLocation: Porto, PortugalLanguage Requirement: German (C1) and English (B2)About the Role: We are seeking a dedicated and enthusiastic German-speaking Customer Support Specialist to join our team in Porto, Portugal. As a primary point of contact for our German-speaking customers, you will provide...


  • Porto, Porto, Portugal Software & Support Media Gmbh Tempo inteiro

    **About the Role**We are seeking a highly skilled German-speaking Banking Operations Specialist to join our team in Porto. As a key member of our customer service operations, you will play a crucial role in ensuring exceptional customer experiences.**Your Key Responsibilities**