French-speaking Airline Reservations Advisor

3 semanas atrás

Lisboa, Portugal City Job Offers Tempo inteiro

**French-speaking airline reservations advisor in Lisbon**:
Do you speak French and have a passion for travelling? Catch this opportunity to empower your technical skills while gaining a privileged know-how of the industry at the heart of a distinguished airline.

**French-speaking Airline Reservations Advisor**:
**The company**:
Welcome to the brand that has disrupted the way people travel. They started 25 years ago and they operate over 1000 routes across 36 countries, leading the industry in data, digital, innovations and sustainability.

**The role**:
Your mission is to provide a friendly and professional customer service to help passengers, ensuring that they are supported at all times with right insight information.

**Your opportunity**:
Join the first major airline to operate net-zero carbon flights and its qualified support team. Don't miss out on this chance to start an international career in the airlines world You can directly contribute to the company’s growth, and internally progress different job positions.

**This is your new job in Lisbon if**:

- You are proficient in French and fluent in English (minimum level B2)
- You have excellent communication skills coupled with empathy and team spirit
- You are able to work in rotating shifts
- You are a EU resident or you have a valid work permit
- Experience in Customer Service or Travel Support is a plus

**If you have already worked with GDS tools like Amadeus, Galileo or Sabre, you are the one

**Your day to day at work**:

- Assist clients via chat or social media in the after-sales process by answering inquiries regarding reservations
- Manage bookings (altering, canceling, or creating new reservations)
- Attend potential requests
- Manage the reservations back-office (ticket issuing, modification and cancellation of reservations)

**Keywords to success as the new French Advisor**:

- You have resilience
- You are customer-oriented
- You feel comfortable in fast paced environments
- You like to work with quick thinking and energetic colleagues

**Benefits**:

- Competitive salary (14 monthly payments per year) + Performance bonus
- Meal Allowance
- Health insurance with a dental plan (after 6 months contract)
- Relocation package for #cityjobbers coming from abroad including accommodation in a shared apartment for 6 months and flight reimbursement
- New office with central location, modern amenities and on-site doctor
- Discounts in local businesses, events and much more
- Inter-company mobility to work at any of their sites around the world

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