Carrier Solutions Specialist

3 semanas atrás

Porto, Portugal FARFETCH Tempo inteiro

FARFETCH exists for the love of fashion. Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers.

We're a positive platform for good, bringing together an incredible creative community made up by our people, our partners and our customers. This community is at the heart of our business success. We welcome differences, empower individuality and celebrate diverse skills and perspectives, creating an inclusive environment for everyone. We are FARFETCH for All.

OPERATIONS

We're passionate about operational excellence, acting with our customers and partners always in our heart. Covering the entire order journey, we create our online content, secure payments and fraud process compliance, ensure order fulfilment and delivery, while providing customer and partner care. In a nutshell, we love to create seamless and memorable luxury experiences for our customers all around the world.

PORTO

Our Porto office is located in Portugal's vibrant second city, known for its history and its creative yet cosy environment. From Account Management to Technology and Product, whatever your skills are, you'll find your fit here. You can have an informal meeting in the treehouse or play the piano in your lunch break

THE ROLE

To be part of an exciting business unit at Farfetch focused on improving and implementing new carrier solutions, harnessing the power of the Farfetch Platform to enable global omnichannel e-Commerce for High Luxury Fashion. Managing technology implementation and delivery of high-quality e-commerce projects for Farfetch and our Brands. You'll Report to the Carrier Solutions Lead and be based within the delivery team.

WHAT YOU’LL DO
- Collaborate with Product Managers and Tech Engineers to guarantee that solutions are aligned with both customer needs
- Support system configurations
- Execute platform carrier related tests
- Ensure that solutions are aligned with best practices and patterns and document it

WHO YOU ARE
- A professional with 2+ years of experience on e-commerce
- Experience executing or supporting delivery solutions projects
- Consolidated experience working in large-scale organisations on a multinational level with a multicultural team
- Easily build relationships with the different stakeholders of the business/tech area, at different levels of the organisation (from C-Level to Analyst)
- Fluent in Portuguese and English
- Able to communicate at all levels in the organisation
- Analytical skills and ability to translate stakeholder needs into business and product requirements
- Understand and discuss technical concepts
- Be an advocate of quality and continuous improvement

REWARDS & BENEFITS
- Health insurance for the whole family, flexible working environment and well-being support and tools
- Extra days off, sabbatical program and days for you to give back for the community
- Training opportunities and free access to Udemy
- Flexible benefits program
- FARFETCH Equity plan

EQUAL OPPORTUNITIES STATEMENT
- FARFETCH is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law. We continue to build our consciously inclusive culture as part of our Positively FARFETCH strategy throughout our business, partnerships and communities.

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