French Customer Advisor

6 meses atrás


Lisboa, Portugal KTalent Tempo inteiro

Our client, a well known Hotel Group Suppliers Department is looking for French BackOffice Agent to join their dynamic and international team in Lisbon.

HYBRID MODE*

(Training on-site. After the training ONL 2x week on-site, rest WFH)

**Responsibilities**
- _You will not deal with clients; only with lawyers, legal officers, NEB ( National Enforcement Bodies). _
- _NEB - whose role is to verify if transport operators are treating all passengers in accordance with their rights. Passengers who believe their rights, under the regulation, have not been respected should contact the body in the country where the incident took place._
- _Manage these situations with these agencies before going to court._

**Requirements**:

- _C2 in French with minimum of B2 English_
- _High school diploma_
- _EU Passport or Portuguese Resident Card_
- _Experience within the Customer Service field_
- _Experience in troubleshooting_
- _**Able to start ASAP**_

**Conditions on offer**
- _Salary base 14x with monthly Performance & Complexity bonus_
- _Monthly Meal allowance_
- _Monthly Transport allowance_
- _Free health insurance (after 6 month)_

- Hybrid

**Job Type**: Permanent


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