Senior Associate HR Processes
6 meses atrás
**The Amgen Capability Center in Lisbon, Portugal (ACCP)** will be home to over 300 multi-national and multi-cultural employees, representing a broad range of cross functional capabilities, including Commercial, General and Administrative, Research and Development and more. The ACCP will offer rich career growth and development opportunities, regional and global exposure, and the opportunity to LIVE, WIN and THRIVE in one of Europe’s most attractive cities.
If you feel like you’re part of something bigger, it’s because you are. At Amgen our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing, and delivering ever-better products that read over 10 million patients worldwide. It’s time for a career you can be proud of. Join us.
**Senior Associate HR Processes & Systems**
**LIVE**
**What you will do**
HR Connect is connecting staff, managers and local HR to Amgen’s global HR processes, programs, and tools. For all global HR questions, we are the place to go to
**Accountabilities**:
- Work with HR Tech Team on Workday improvements
- Act as liaison between HR Connect, HR Knowledge Experts, HR Technology, and local HR to translate business needs into technical solutions
- Ensure Workday data quality through audits
- Lead/ coordinate/ participate in system and process improvement projects related to Workday, Service Now and HR processes
- Ensure structured and user-friendly knowledge management, like documentation and other information sharing
**Responsibilities**:
Subject Matter Expert
- As ‘escalation point, provide resolutions to escalated issues on Workday processes like Time & Absence, Reporting and Core HCM processes.
- Advise and train HR Connect team members on HR processes, improvements, and best practices.
HR Systems, Implementations and Enhancements
- Cooperate closely with HR Tech to deploy solutions and maintain alignment with business needs
- Gather, suggest, participate or lead improvements
- Follow the collaboration process with HR Tech and align globally on deployment and change management regarding enhancements and break fixes
Data Quality
- Perform a range of regular Workday audits
- Support and train the team in performing Workday audits
- Support and train the team in performing Workday mass-uploads
**WIN**
**What we expect of you**
Minimum Requirements:
- Bachelor’s or equivalent in Human Resources, Business Administration, Economics or equivalent
- Overall minimum of 4 years professional work experience within a commercial service delivery/customer service environment
- Project management experience- Well-developed computer skills in HRIS-
- Well-developed computer skills in the Microsoft Office 365 environment-
- Experience with standard operating processes and procedures-
- Experience in HCM functions in Workday system and processes-
- Proficiency in English and preferably more language skillsPreferred Requirements:
- Multinational company experience in a service center environment
- Experience in Workday configuration
**THRIVE**
**What you can expect of us**
- Vast opportunities to learn, develop, and move up and across our global organization.
- Diverse and inclusive community of belonging, where colleagues are empowered to bring ideas to the table, take risks, and act.
- Generous Amgen Total Rewards Plan comprising healthcare, finance, wealth and career benefits.
- Flexible work arrangements.
**EQUAL OPPORTUNITY STATEMENT**
Amgen is an Equal Opportunity employer and will consider you without regard to your race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
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