Gbs - Service Billing, Interco and Vat Team Leader

3 meses atrás

Lisboa, Portugal Syensqo Tempo inteiro

Syensqo is all about chemistry. We’re not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet’s beauty for the generations to come.

**_Syensqo Job Grade: S18_**

**_Job Overview and Responsibilities_**

Syensqo is creating its internal Global Business Services (GBS) to cover Finance, Procurement and Human Resources activities. We offer you to work in a dynamic and collaborative environment and to contribute to this group’s transformation. Join us in our service center in Lisbon which is, together with the service center in Curitiba and Bangkok, part of the transformation journey.

Our accounting team is integrated in the GBS Finance Service Line, and you will directly report to the Financial Accounting Service Unit Manager with a dotted line to the Indirect Tax Manager.

As a Team Leader you will lead and develop a team of more than 14 people responsible for:

- **VAT compliance services for all Syensqo legal entities in EMEA. **As such, with the support of the dedicated VAT experts and VAT accountants, you will:

- Act as a key compliance officer regarding VAT, Intrastat returns and EC-Sales Lists (EMEA);
- Support and advise the team on the preparation and filing of VAT, Intrastat returns and EC-Sales Lists
- Contribute to audits (internal and external);
- Have a clear view on the VAT position of the entities and identify compliance risks
- Collaborate closely, partner with and debrief on compliance risks and solutions regarding the VAT position of the entities in EMEA, with the Country Accounting Directors, Tax Compliance Manager and Global Trade Indirect Tax and Controversy Lead
- Collaborate closely with other GBS functions to improve processes, procedures and controls on the related scope of activities
- Take and lead initiatives to improve efficiency in the compliance process through further technological improvements, automation
- **Service Billing & Intercompany process management for all Syensqo scope.**

As such, with the support of your team you will:
- Manage from end-to-end the Service billing process & Intercompany process
- Work closely internal stakeholders e.g. Company Accounting, Service Unit country teams and ensure a good coordination/cooperation with other regions
- Identify any possible action to improve the process
- Participate and provide support in projects

**Key Responsibilities of a Team Leader**
- Manage the department & staff
- Set priorities and/or plan work for a weekly or daily schedule
- Ensure that team output is in line with applicable delivery indicators, quality, deadlines, cost and work in line with group standards (e.g. Health and Safety)
- Organize and assess work of the team
- Act as an expert of the domain and coach people toward accountability in terms of deliverables
- Ensure team member development and career progression
- Inform, train, motivate, coach all team members to facilitate their growth
- Promote spirit of accountability, speak up to act as problem solver
- Ensure business continuity and backups are in place
- Ensure or perform training activities (ex: onboarding of new employees in the team)
- Deliver operational services
- Monitor KPIs and OPIs to ensure delivery of service in line with customer expectations
- Analyze structural issues and collaborate with Service Owner to fix them
- Ensure compliance with Group Internal Control, policies and audits, and perform the relevant checks
- Ensure work instructions/operating procedures are periodically updated
- Prepare and publish all reporting on time and with the required quality
- Find and implement quick fix solutions for problems or escalate issues
- Ensure appropriate follow-up by the team of all pending issues, identifying trends, recurrent issues and taking appropriate actions/contacts internally or externally to address root causes
- Ensure continuous improvement & innovation
- Proactively monitor Process KPIs and OPIs, analyze gaps to target performance and propose and lead performance improvement initiatives
- Promote innovation in the team, and import new ideas and solutions from internal & external contacts
- Collaboration across the organization and with Service Owner to maintain standardization cross fertilization, and improve automation
- Acquire and update knowledge about rules, and adapt process to business needs
- Maintain knowledge about process & tools, and about the Group policies and procedures
- Collect all input from Service Line Management to develop knowledge of the team
- Learn and share best practices in the team
- Stay updated about customer requirements/specificities and future needs of company and customer
- Create trusting partnership with stakeholders (internal or external)
- Be known and recognized by BSA stakeholders
-

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