Airline Customer Support
Há 1 mês
Are you passionate about traveling? Don’t miss this opportunity to gain privileged know-how of the travel industry by working for a well-known airline in Lisbon.
**German-speaking Customer Advisor**:
You will be responsible to provide friendly and professional customer service in your first language.
**About the Company**:
This airline has changed the way people travel. They started 25 years ago, they operate domestic and international scheduled services on over 1,000 routes in more than 30 countries.
** Your Profile**:
- **You are fluent in German and proficient in English.**:
- You have excellent interpersonal and communication skills.
- You are able to work in rotating shifts.
- You are an EU resident, or you have a valid work permit.
- Experience in GDS tools is nice to have, but not mandatory.
**❤️ Your Responsibilities**:
- Manage customers’ bookings.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
**✨ Benefits**:
- **Competitive salary.**:
- Performance bonus.
- Health insurance.
- Relocation package including accommodation in a shared flat and flight reimbursement.
- Work in a nice and central office in Lisbon.
- Discounts in local businesses, events and much more
- International career opportunities.
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