Airline Customer Support

Há 1 mês


Lisboa, Portugal City Job Offers Tempo inteiro

Are you passionate about traveling? Don’t miss this opportunity to gain privileged know-how of the travel industry by working for a well-known airline in Lisbon.

**German-speaking Customer Advisor**:
You will be responsible to provide friendly and professional customer service in your first language.

**About the Company**:
This airline has changed the way people travel. They started 25 years ago, they operate domestic and international scheduled services on over 1,000 routes in more than 30 countries.

** Your Profile**:

- **You are fluent in German and proficient in English.**:

- You have excellent interpersonal and communication skills.
- You are able to work in rotating shifts.
- You are an EU resident, or you have a valid work permit.
- Experience in GDS tools is nice to have, but not mandatory.

**❤️ Your Responsibilities**:

- Manage customers’ bookings.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

**✨ Benefits**:

- **Competitive salary.**:

- Performance bonus.
- Health insurance.
- Relocation package including accommodation in a shared flat and flight reimbursement.
- Work in a nice and central office in Lisbon.
- Discounts in local businesses, events and much more
- International career opportunities.


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