Italian-speaking Airline Customer Service
4 semanas atrás
**Italian-speaking Airline customer service in Lisbon**
- Fixed-Term Full-Time_
Do you speak Italian and have a passion for travelling? Catch this opportunity to empower your technical skills and gain privileged know-how of the travel industry by working for a well known airline in Lisbon. You will be responsible to provide a friendly and professional customer service in your language.
**Italian-speaking Airline Reservations Advisor**
**The company**:
This airline has changed the way people travel. They started 25 years ago, they operate domestic and international scheduled services on over 1,000 routes in more than 30 countries.
**Your Profile**:
- You are proficient in Italian and fluent in English
- You have excellent interpersonal and communication skills
- You are able to work in rotating shifts
- You are an EU resident, or you have a valid work permit
- Experience in GDS tools is nice to have but not mandatory
**Your Responsibilities**:
- Manage customers’ bookings
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
**Benefits**:
- Competitive salary (14 payments per year) + Performance bonus
- Health insurance
- Relocation package including accommodation in a shared flat and flight reimbursement
- Work in a nice and central office in Lisbon
- Discounts in local businesses, events and much more
- International career opportunities
- Work from home temporarily (during Covid-19 time)
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