Operations Strategy Associate Manager

5 meses atrás


Lisboa, Portugal Indie Campers Tempo inteiro

**ABOUT US**

Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices.

With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale.

Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey.

**THE ROLE**

As Indie Campers Associate Manager of Operations Strategy, you will be focused on optimising and developing Indie Campers Field Operations and its contact with other operations' teams such as Logistics, Fleet & Asset Management, Area Management and Customer Excellence, serving as a Project Manager in the implementation of new technological solutions, operating models, SOPs and partnerships that impact operations across Europe, North America and Oceania.

You will be joining our Operations division in our Lisbon's HQ, reporting directly to the Operations Strategy Director, and working very closely with Field Operations, Logistics, Fleet & Asset Management, Customer Excellence and Product, among others.

**WHAT WILL YOU WORK ON?**
- Mapping, developing and creating SOPs to increase efficiency, reduce cost and improve quality of service
- Create a Strategic Plan with OKRs, KPI's and Framework of processes for Operations Guidance
- Create and upgrade performance control tools and metrics to ensure we can identify productivity issues.
- Leading and managing improvement opportunity projects that will turn our operations smoother, more data driven and technological.
- Accompany and measure the impact of implemented actions
- Create processes, guidelines and flows to set-up Indie Campers operations in new countries and locations
- Ensure that all Operations' teams' are aligned and working in harmony, eliminating task repetition or overlapping tasks and responsibilities

**WHO ARE WE LOOKING FOR?**
- Degree in Business Management, Engineering or similar;
- 3 years of proven experience in Lean Management and Strategy Consultancy;
- Exposed to fast paced expansion and internationalisation;
- Highly analytical with a pragmatic approach;
- Capacity to effectively communicate with all levels of the organisation;
- Fluent in English (fluency in additional languages, is a valued plus);
- You thrive in fast-paced environments and feel comfortable with ever-changing situations;

**WHAT WE OFFER?**
- The opportunity to be a key member in the scaling of a one-of-a-kind company in a fast-growing market;
- The chance to work with outstanding people from many nationalities and backgrounds in a "scale-up culture", to revolutionise the campervan road trip market worldwide;
- Free perks such as health insurance, Travel & Education vouchers, road trips in our campervans, breakfast and coffee in the office.



  • Lisboa, Portugal Mastercard Tempo inteiro

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...


  • Lisboa, Lisboa, Portugal Glovo Tempo inteiro

    Culture and CommitmentGlovo is a rapidly growing company that revolutionizes the way people connect with their everyday needs. We are looking for a talented Strategy & Operations Manager to join our Retail team and contribute to our mission of giving everyone easy access to anything in their cities.As a Strategy & Operations Manager, you will be accountable...


  • Lisboa, Portugal Indie Campers Tempo inteiro

    **ABOUT US** Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices. With over one million nights rented through our travel platform,...


  • Lisboa, Portugal KPMG Tempo inteiro

    **Manager - Customer, Strategy & Operations** - KPMG is a global network of professional services firms providing Audit, Tax and Advisory services, currently operating in 146 countries with more than 227.000 people around the world. - In Portugal, with offices in Lisbon and Oporto, we’re one of the leading audit and advisory firms, counting with a team of...


  • Lisboa, Portugal Indie Campers Tempo inteiro

    THE ROLEAs a Customer Support Strategy Associate at Indie Campers, you will play a key role in helping to improve the quality and efficiency of our customer support services.You will assist with analysing customer support data, identifying trends, and supporting the implementation of process enhancements to ensure exceptional customer satisfaction.This is a...


  • Lisboa, Portugal Mastercard Tempo inteiro

    .Associate Managing Consultant, Advisors – Strategy & Transformation Apply locations Lisbon, Portugal Time type: Full timePosted on: Posted YesterdayJob requisition id: R-221183 Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy...


  • Lisboa, Lisboa, Portugal Liminal Strategy Partners, Llc. Tempo inteiro

    About Liminal Strategy Partners, LLC.Liminal Strategy Partners, LLC. is a global market intelligence firm specializing in digital identity, financial crime and compliance, and IT security technology solutions across industries. Our team advises prominent business leaders, investors, and policymakers on building, acquiring, and investing in cutting-edge...

  • Strategy Associate

    3 meses atrás


    Lisboa, Portugal Comparajá Tempo inteiro

    .Are you ready to thrive in a dynamic and exhilarating environment, where you'll be entrusted with significant responsibilities? Are you seeking to join an extraordinary team of young, motivated, and highly ambitious individuals? If you have a genuine passion for connecting with people and driving remarkable outcomes, then you could be the perfect fit for...

  • Strategy Associate

    4 meses atrás


    Lisboa, Portugal Comparajá.Pt Tempo inteiro

    .Are you ready to thrive in a dynamic and exhilarating environment, where you'll be entrusted with significant responsibilities? Are you seeking to join an extraordinary team of young, motivated, and highly ambitious individuals? If you have a genuine passion for connecting with people and driving remarkable outcomes, then you could be the perfect fit for...


  • Lisboa, Portugal KIT-AR Tempo inteiro

    We are looking for an enthusiastic and highly driven individual aiming at thriving in a challenging early-stage startup environment. As a Business Operations Associate you will help the Operations Manager in planning and executing our Operations Roadmap, which ensures that standard operating procedures throughout the company reflect the firm's goals and...

  • Strategy Associate

    6 meses atrás


    Lisboa, Portugal ComparaJá Tempo inteiro

    Are you ready to thrive in a dynamic and exhilarating environment, where you'll be entrusted with significant responsibilities? Are you seeking to join an extraordinary team of young, motivated, and highly ambitious individuals? If you have a genuine passion for connecting with people and driving remarkable outcomes, then you could be the perfect fit for our...

  • Strategy Associate

    2 meses atrás


    Lisboa, Portugal ComparaJá Tempo inteiro

    Are you ready to thrive in a dynamic and exhilarating environment, where you'll be entrusted with significant responsibilities? Are you seeking to join an extraordinary team of young, motivated, and highly ambitious individuals? If you have a genuine passion for connecting with people and driving remarkable outcomes, then you could be the perfect fit for our...

  • Operations Strategy

    2 meses atrás


    Lisboa, Portugal Indie Campers Tempo inteiro

    THE ROLEAs Indie Campers Operations Strategy - Customer Experience Specialist, you will be responsible for collecting, analyzing, and leveraging customer information and feedback to drive continuous improvement initiatives.This role is crucial for enhancing our service quality and ensuring our customers have a seamless and positive experience.You will be...

  • Strategy & Ops Associate

    3 semanas atrás


    Lisboa, Portugal Sword Tempo inteiro

    Sword Health is on a mission to free two billion people from pain as the world's first and only end-to-end platform to predict, prevent and treat pain.Delivering a 62% reduction in pain and a 60% reduction in surgery intent, at Sword, we are using technology to save millions for our 2,500+ enterprise clients across three continents. Today, we hold the...


  • Lisboa, Portugal Details Tempo inteiro

    Direct message the job poster from Details - Hospitality, Sports, LeisureRecruitment Manager - Arrow Global Portugal Founded in 2023, Details is Arrow Global's platform for Hospitality, Sports & Leisure, managing various leisure assets beyond hotels. We are Portugal's leading hotel operator and the fastest-growing platform in the country. Our goal is to...


  • Lisboa, Portugal Indie Campers Tempo inteiro

    ABOUT US Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices. With over one million nights rented through our travel platform, we...


  • Lisboa, Lisboa, Portugal GuestReady Tempo inteiro

    {"Responsibilities": "As a Junior Operations Associate at GuestReady, you will be responsible for building relationships with guests based on trust and respect, supporting and assisting the reception and housekeeping team with day-to-day operations, and having a holistic approach while being able to solve problems tactfully in order to ensure client and...


  • Lisboa, Portugal Mastercard Tempo inteiro

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...


  • Lisboa, Portugal Mastercard Tempo inteiro

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...


  • Lisboa, Lisboa, Portugal Indie campers Tempo inteiro

    Job Summary: We are seeking an experienced Operations and Strategy Innovation Manager to join our team at Indie Campers.About the Role: As an Operations and Strategy Innovation Manager, you will be responsible for designing and implementing operational strategies that drive excellence in global fleet operations.Key Responsibilities:Develop and refine...