Strategy & Ops Associate
1 semana atrás
Sword Health is on a mission to free two billion people from pain as the world's first and only end-to-end platform to predict, prevent and treat pain.
Delivering a 62% reduction in pain and a 60% reduction in surgery intent, at Sword, we are using technology to save millions for our 2,500+ enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $300 million from top venture firms like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures.
Recognized as a Forbes Best Startup Employer in 2023, this award highlights our focus on being a destination for the best and brightest talent. Not only have we experienced unprecedented growth since our market debut in 2020, but we've also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $2 billion, we are in a phase of hyper growth and expansion, and we're looking for individuals with passion, commitment, and energy to help us scale our impact.
Joining Sword Health means committing to a set of core values, chief amongst them to "do it for the patients" every day, and to always "deliver more than expected" on behalf of our members and clients.
This is an opportunity for you to make a significant difference on a massive scale as you work alongside 800+ (and growing) talented colleagues, spanning two continents. Your charge? To help us build a pain-free world, powered by technology, enhanced by people — accessible to all.
The Strategy & Operations Associate will work closely with Growth Department leadership to support Sword Health's fast-paced expansion. This role will focus on driving revenue and enhancing member experience by taking on high-impact strategic projects and operational initiatives. The associate will lead and assist in special growth-related projects that influence key business areas across departments, ensuring smooth execution of growth strategies and campaigns with significant cross-functional and financial impact.
What you'll be doing: Assist in key strategic growth projects, including performance analysis, data visualization, and strategic planning;
Support the growth organization in tactical campaigns designed to increase revenue and improve operational performance;
Develop, track, and analyze key performance indicators (KPIs) related to growth operations;
Plan and coordinate key growth meetings, ensuring effective communication and information flow between teams;
Drive the execution of growth strategies, including improving and standardizing processes for greater operational efficiency;
Serve as a key contributor to the performance management and development of initiatives aimed at expanding Sword Health's market presence and client reach.
What you need to have: 2-5 years of experience in strategy consulting, corporate strategy, business development, or in a high-growth startup environment;
Strong analytical and problem-solving skills, with the ability to synthesize complex data into actionable insights;
Experience in managing multiple projects simultaneously in a fast-paced, dynamic environment;
Strong organizational skills, with the ability to structure and manage data for efficient decision-making;
Exceptional interpersonal skills and the ability to work collaboratively across departments to achieve strategic goals;
Highly proficient in spoken and written English.
What we would love to see: Entrepreneurial spirit with a strong drive to support growth and operational efficiency;
Experience in collaborating with various stakeholders and presenting strategic ideas in a structured manner;
A track record of building trusting relationships across all levels of an organization;
Bachelor's Degree in Engineering, Economics, Management, or related area.
To ensure you feel good solving a big Human problem, we offer: A stimulating, fast-paced environment with lots of room for creativity;
A bright future at a promising high-tech startup company;
Career development and growth, with a competitive salary;
The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare;
A stimulating environment with room for creativity;
A flexible environment where you can control your hours (remotely) with unlimited vacation;
Access to our health and well-being program (digital therapist sessions);
Remote or Hybrid work policy.
*Please note that this position does not offer relocation assistance. Candidates must possess a valid EU visa and be based in Portugal.
#J-18808-Ljbffr
-
Customer Support Strategy Associate
Há 1 mês
Lisboa, Lisboa, Portugal Indie Campers Tempo inteiroCustomer Support Strategy AssociateAt Indie Campers, we are seeking a highly skilled Customer Support Strategy Associate to join our Operations team in Lisbon. As a key member of our team, you will play a vital role in enhancing the quality and efficiency of our customer support services.Key Responsibilities:Analyse customer support data to identify...
-
Strategy Associate
3 meses atrás
Lisboa, Portugal Comparajá Tempo inteiro.Are you ready to thrive in a dynamic and exhilarating environment, where you'll be entrusted with significant responsibilities? Are you seeking to join an extraordinary team of young, motivated, and highly ambitious individuals? If you have a genuine passion for connecting with people and driving remarkable outcomes, then you could be the perfect fit for...
-
Strategy Associate
3 meses atrás
Lisboa, Portugal Comparajá.Pt Tempo inteiro.Are you ready to thrive in a dynamic and exhilarating environment, where you'll be entrusted with significant responsibilities? Are you seeking to join an extraordinary team of young, motivated, and highly ambitious individuals? If you have a genuine passion for connecting with people and driving remarkable outcomes, then you could be the perfect fit for...
-
Strategy Associate
2 meses atrás
Lisboa, Portugal ComparaJá Tempo inteiroAre you ready to thrive in a dynamic and exhilarating environment, where you'll be entrusted with significant responsibilities? Are you seeking to join an extraordinary team of young, motivated, and highly ambitious individuals? If you have a genuine passion for connecting with people and driving remarkable outcomes, then you could be the perfect fit for our...
-
Strategy Associate
6 meses atrás
Lisboa, Portugal ComparaJá Tempo inteiroAre you ready to thrive in a dynamic and exhilarating environment, where you'll be entrusted with significant responsibilities? Are you seeking to join an extraordinary team of young, motivated, and highly ambitious individuals? If you have a genuine passion for connecting with people and driving remarkable outcomes, then you could be the perfect fit for our...
-
Customer Support Strategy Associate
Há 1 mês
Lisboa, Lisboa, Portugal Indie Campers Tempo inteiroAbout Indie CampersIndie Campers is a leading campervan marketplace that aims to make road trips accessible to everyone. Our digital approach and customer-centric orientation have enabled us to develop a strong booking experience and offer high-quality road trips at affordable prices. With over one million nights rented through our platform, we have welcomed...
-
Strategy & Operations Senior Associate
6 meses atrás
Lisboa, Portugal Mastercard Tempo inteiroOur Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...
-
Customer Support Strategy Associate
Há 1 mês
Lisboa, Portugal Indie Campers Tempo inteiroTHE ROLEAs a Customer Support Strategy Associate at Indie Campers, you will play a key role in helping to improve the quality and efficiency of our customer support services.You will assist with analysing customer support data, identifying trends, and supporting the implementation of process enhancements to ensure exceptional customer satisfaction.This is a...
-
Associate Managing Consultant, Advisors
6 meses atrás
Lisboa, Portugal Mastercard Tempo inteiroOur Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...
-
Associate Managing Consultant, Advisors
5 meses atrás
Lisboa, Portugal Mastercard Tempo inteiroOur Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...
-
Customer Support Strategy Associate
Há 1 mês
Lisboa, Lisboa, Portugal Indie Campers Tempo inteiroAbout Indie CampersWe are a leading campervan marketplace, dedicated to making road trips accessible to everyone. Our customer-centric approach and digital platform have enabled us to develop a strong booking experience and offer high-quality road trips at affordable prices.With over one million nights rented through our platform, we have welcomed more than...
-
QA & Process Strategy Associate
Há 1 mês
Lisboa, Lisboa, Portugal Indie campers Tempo inteiroAbout Indie CampersIndie Campers is a leading campervan marketplace that aims to make road trips accessible to everyone. With a strong focus on customer-centricity and digital innovation, we have developed a robust booking experience and offer high-quality road trips at affordable prices.Our platform has facilitated over one million nights of rentals,...
-
Customer Support Strategy Associate
Há 1 mês
Lisboa, Portugal Indie Campers Tempo inteiroABOUT US Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices. With over one million nights rented through our travel platform, we...
-
Customer Support Strategy Associate
Há 1 mês
Lisboa, Portugal Indie Campers Tempo inteiroABOUT US Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone.Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices. With over one million nights rented through our travel platform, we...
-
Customer Support Strategy Associate
3 semanas atrás
Lisboa, Lisboa, Portugal Indie Campers Tempo inteiroAbout Indie CampersWe are the go-to campervan marketplace, on a mission to make road trips accessible to everyone. Our digital approach and customer-centric orientation have led to a strong booking experience and high-quality road trips at affordable prices.With over one million nights rented through our platform, we have welcomed more than 300,000 travelers...
-
Customer Support Strategy Associate
Há 1 mês
Lisboa, Portugal Indie Campers Tempo inteiroABOUT USIndie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices.With over one million nights rented through our travel platform, we have...
-
Operations Strategy Associate Manager
5 meses atrás
Lisboa, Portugal Indie Campers Tempo inteiro**ABOUT US** Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices. With over one million nights rented through our travel platform,...
-
Lisboa, Portugal Mastercard Tempo inteiroAssociate Managing Consultant, Advisors – Strategy & TransformationApply locations Lisbon, PortugalTime type: Full timePosted on: Posted YesterdayJob requisition id: R-221183Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where...
-
Qa & Process Strategy Associate
1 semana atrás
Lisboa, Portugal Buscojobs Portugal Tempo inteiro.THE ROLE As QA & Process Strategy Associate you will be an expert within a central team dedicated to optimizing and managing the strategies for both Customer Support and Operational Support and be responsible for structuring a specific capability of our operating model so that the main objectives of Operations : fleet availability, customer satisfaction and...
-
Qa & Process Strategy Associate
2 semanas atrás
Lisboa, Portugal Buscojobs Portugal Tempo inteiro.THE ROLEAs QA & Process Strategy Associate you will be an expert within a central team dedicated to optimizing and managing the strategies for both Customer Support and Operational Support and be responsible for structuring a specific capability of our operating model so that the main objectives of Operations : fleet availability, customer satisfaction and...