Strategy & Operations Senior Associate

6 meses atrás


Lisboa, Portugal Mastercard Tempo inteiro

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a

culture of inclusion

for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Strategy & Operations Senior Associate

Overview

The Consulting & Innovation Services (CIS) Enterprise Strategy team is pivotal for developing business-wide strategic analysis that support Executives making better business decisions.

Collaborating closely with senior leadership, we identify new opportunities, mitigate business risks, and optimize performance across all business lines.

By leveraging data-driven insights and best practices, we drive sustainable growth through market analysis, competitive positioning, operational efficiency, and long-term planning.

As a Strategy Senior Associate, you'll be integral to shaping our organization's future success, collaborating closely with senior leadership to define and implement impactful projects.

Role
- engaging in strategic discussions with senior leadership to shape long-term strategic direction
- collaborating with cross-functional teams to define product strategies
- developing and implementing tools and processes for data-driven decision-making
- establishing a center of excellence to facilitate knowledge sharing and ensure best practices across business lines and strategic initiatives
- preparing and delivering insightful presentations to senior stakeholders
- staying updated on industry trends and competitive landscapes to inform strategic initiatives

All About You
- Background in Business Administration, Economics, or related field
- 3+ years of experience in management consulting, corporate strategy or related field
- Proven track record of leading strategic initiatives and managing projects from inception to completion
- Exceptional strategic thinking and problem-solving abilities
- Strong interpersonal skills and communication skills with the ability to collaborate across teams and organizational levels
- Strong analytical skills with ability to translate data into actionable insights
- High level of proficiency in PowerPoint and Excel skills (experience in Tableau is a plus)
- Self-motivated, with a high degree of initiative and autonomy
- Fluent in English

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;- Ensure the confidentiality and integrity of the information being accessed;- Report any suspected information security violation or breach, and- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.



  • Lisboa, Portugal Indie Campers Tempo inteiro

    **ABOUT US** Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices. With over one million nights rented through our travel platform,...


  • Lisboa, Portugal Details Tempo inteiro

    Direct message the job poster from Details - Hospitality, Sports, LeisureRecruitment Manager - Arrow Global Portugal Founded in 2023, Details is Arrow Global's platform for Hospitality, Sports & Leisure, managing various leisure assets beyond hotels. We are Portugal's leading hotel operator and the fastest-growing platform in the country. Our goal is to...


  • Lisboa, Portugal Details Tempo inteiro

    Direct message the job poster from Details - Hospitality, Sports, LeisureRecruitment Manager - Arrow Global PortugalFounded in 2023, Details is Arrow Global’s platform for Hospitality, Sports & Leisure, managing various leisure assets beyond hotels. We are Portugal's leading hotel operator and the fastest-growing platform in the country. Our goal is...


  • Lisboa, Portugal Details Tempo inteiro

    Direct message the job poster from Details - Hospitality, Sports, LeisureRecruitment Manager - Arrow Global PortugalFounded in 2023, Details is Arrow Global's platform for Hospitality, Sports & Leisure, managing various leisure assets beyond hotels. We are Portugal's leading hotel operator and the fastest-growing platform in the country. Our goal is to...

  • Operations Strategy

    Há 1 mês


    Lisboa, Portugal Indie Campers Tempo inteiro

    THE ROLEAs Indie Campers Operations Strategy - Customer Experience Specialist, you will be responsible for collecting, analyzing, and leveraging customer information and feedback to drive continuous improvement initiatives.This role is crucial for enhancing our service quality and ensuring our customers have a seamless and positive experience.You will be...


  • Lisboa, Lisboa, Portugal Indie Campers Tempo inteiro

    Customer Support Strategy AssociateAt Indie Campers, we are seeking a highly skilled Customer Support Strategy Associate to join our Operations team in Lisbon. As a key member of our team, you will play a vital role in enhancing the quality and efficiency of our customer support services.Key Responsibilities:Analyse customer support data to identify...


  • Lisboa, Portugal Indie Campers Tempo inteiro

    THE ROLEAs a Customer Support Strategy Associate at Indie Campers, you will play a key role in helping to improve the quality and efficiency of our customer support services.You will assist with analysing customer support data, identifying trends, and supporting the implementation of process enhancements to ensure exceptional customer satisfaction.This is a...


  • Lisboa, Lisboa, Portugal Sword Health Tempo inteiro

    Unlock Your Potential as a Strategic Operations Associate at Sword HealthSword Health is revolutionizing the healthcare industry with its cutting-edge technology, and we're looking for a talented Strategic Operations Associate to join our team. As a key member of our Growth Department, you'll play a crucial role in driving revenue and enhancing member...


  • Lisboa, Lisboa, Portugal Indie Campers Tempo inteiro

    Role OverviewAs an Operations Strategy Specialist at Indie Campers, you will be responsible for collecting, analyzing, and leveraging customer information and feedback to drive continuous improvement initiatives. This role is crucial for enhancing our service quality and ensuring our customers have a seamless and positive experience. You will be joining our...


  • Lisboa, Portugal Amgen Tempo inteiro

    **Senior Associate R&D Operations** **LIVE** **WHAT YOU WILL DO** Amgen’s Research and Development (R&D) Business Operations organization addresses complex business challenges with outstanding people, tools, and processes. The team delivers on key initiatives and capabilities to support R&D. This position is primarily responsible for overseeing and...


  • Lisboa, Lisboa, Portugal Roland Berger Strategy Consultants Tempo inteiro

    About the RoleWe are seeking a Senior Business Strategy Consultant to join our team in Lisbon. This is an exciting opportunity to work with an interdisciplinary team on fascinating projects and develop knowledge in different industry areas.Key ResponsibilitiesGather data and facts to develop company and industry profilesParticipate in projects and commercial...

  • Strategy & Ops Associate

    1 semana atrás


    Lisboa, Portugal Sword Tempo inteiro

    Sword Health is on a mission to free two billion people from pain as the world's first and only end-to-end platform to predict, prevent and treat pain.Delivering a 62% reduction in pain and a 60% reduction in surgery intent, at Sword, we are using technology to save millions for our 2,500+ enterprise clients across three continents. Today, we hold the...


  • Lisboa, Portugal Indie Campers Tempo inteiro

    ABOUT US Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices. With over one million nights rented through our travel platform, we...

  • Operations Associate

    4 semanas atrás


    Lisboa, Lisboa, Portugal GuestReady Tempo inteiro

    {"Responsibilities": "As a Junior Operations Associate at GuestReady, you will be responsible for building relationships with guests based on trust and respect, supporting and assisting the reception and housekeeping team with day-to-day operations, and having a holistic approach while being able to solve problems tactfully in order to ensure client and...


  • Lisboa, Lisboa, Portugal Indie Campers Tempo inteiro

    About Indie CampersWe are the go-to campervan marketplace, on a mission to make road trips accessible to everyone. Our digital approach and customer-centric orientation have led to a strong booking experience and high-quality road trips at affordable prices.With over one million nights rented through our platform, we have welcomed more than 300,000 travelers...


  • Lisboa, Lisboa, Portugal Indie Campers Tempo inteiro

    Operations Strategy LeadIndie Campers is seeking an experienced Operations Strategy Lead to join our team. As a key member of our operations team, you will be responsible for developing and implementing strategies that drive excellence in global fleet operations.Key Responsibilities:Lead the development of strategic plans to improve operational efficiency...


  • Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    .THE ROLE As QA & Process Strategy Associate you will be an expert within a central team dedicated to optimizing and managing the strategies for both Customer Support and Operational Support and be responsible for structuring a specific capability of our operating model so that the main objectives of Operations : fleet availability, customer satisfaction and...


  • Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    .THE ROLEAs QA & Process Strategy Associate you will be an expert within a central team dedicated to optimizing and managing the strategies for both Customer Support and Operational Support and be responsible for structuring a specific capability of our operating model so that the main objectives of Operations : fleet availability, customer satisfaction and...


  • Lisboa, Portugal Indie Campers Tempo inteiro

    THE ROLE As the Operations Strategy Specialist you will be an expert within a central team that focuses on the development of strategies related to design of a high-performance global operating model and implementation of the processes, policies and procedures that bring those strategies into reality to drive operational results on availability and quality...


  • Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    THE ROLEAs the Operations Strategy Specialist you will be an expert within a central team that focuses on the development of strategies related to design of a high-performance global operating model and implementation of the processes, policies and procedures that bring those strategies into reality to drive operational results on availability and quality of...