Customer Support with Italian
5 meses atrás
We are recruiting on behalf of our client - a world’s leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Portugal included. You will be singing the contract directly with the Portuguese employer.
- Easy online recruitment process (phone call and video interview)
- No Experience Needed: What matters are your language skills and willingness to learn new things
- You can work **remote (homeoffice) from any place in Portugal**
**About the project**:
You will be providing services for Italian-speaking clients by assisting them with any issues or questions related to the product or service offered by the company.
**Your tasks**:
- Receiving telephone calls from clients wishing to obtain various types of information concerning the product or service
- Provide accurate, valid and complete information by using the right methods/tools
- Follow communication procedures, guidelines and policies
- Handling clients' requests: policy changes, cancellations, claims, updating payment details
**What you need**:
- Fluency in Italian language (must be at least C1)
- Fluent in English language (at least C1)
- Nice to have previous Customer Support experience
- Ability to communicate clearly and effectively
**What you will gain**:
- Competitive Salary signed directly with our client:
- 900€ gross x 14 months or 1050 € gross x 12 months
- Performance Bonus - 100€ / month
- Meal Allowance (net) 7.23€ per day
- Transport allowance - 20€ per month
- Health InsuranceSince day 1 (free after 6 months)
- Private Health Insurance
- Full time contract signed with a Portuguese employer
- Remote / Home office system - you will receive the equipment and you can work from home in any place in Portugal
Are you ready to embark on a new journey in your career?
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