Account Executive
2 meses atrás
**Company**
We are a global technology company that has been delivering comprehensive and reliable fleet management software for rental, leasing and mobility businesses worldwide. More than 30 years working with rent-a-car businesses, assure you that we have extensive experience in this business, and that our software can be your business success key. During these years, we have worked closely with our customers, in constant dialogue, adapting our system, making it a solution to compete in the new millennium. However, we know that a software is never complete, and we thrive on improving it every day, with the help of our partners.
Scalable, safe and dynamic, this software is the global solution of choice for renting companies of any size. Our know-how grants the best tailored solutions. Most of our work is done with Microsoft® tools and Microsoft® SQL Server. With a presence in over 80 countries, supporting market leaders such as Volkswagen Financial Services, Europcar, and LeasePlan, we have proven to be a world class technology partner for mobility fleet management.
We are on the lookout for a dynamic and results-driven Account Manager to join our growing team. As the primary liaison between our company and our esteemed customers, you will play a pivotal role in nurturing relationships, addressing customer needs, and driving revenue growth.
You will be responsible to understand the challenges faced by our Rentway customers and use our product portfolio to understand how we can address their challenges or convey custom developments needs to the product team.
Reporting directly to our Global Commercial Director, you will have the unique opportunity to shape our customer engagement strategy. The position is based in Lisbon (Oeiras).
**What will you be doing?**
- Manage upsells
- Manage customer requests
- Tier II/III Customer Management
**What we expect from you?**
- At least **3 years of work experience in the Car Rental industry**, with at **least 1 year in an operational role** is mandatory,
- Previous experience in a **B2B Account Manager/Sales role**, would be a big plus,
- Strong interpersonal and communication skills, with the ability to build rapport and trust with customers,
- People-person who loves to collaborate in cross country & cross-team projects,
- Willing to learn a business from the ground up and not be afraid to suggest and pitch new ideas,
- Strategic thinking and problem-solving abilities, with a focus on driving customer satisfaction and revenue growth.
- Great interpersonal & communication skills in Portuguese and English (French and Spanish would be a strong plus),
- Being resourceful and gifted with great ownership while managing different deals,
- Proficiency in CRM software and Jira/Confluence would be a big plus,
- Previous experience in Tech or a Startup would be a plus but not mandatory.
**Benefits**
- Health insurance for yourself and any children under 18 (after 3 months of employment),
- Gym Membership (after 3 months),
- Coverflex Card
- Extra day of holiday on your birthday (if it falls on a working day)
- Extra day of holiday for every 5 years of employment
- Volunteering/charity work allowance of 2 days per year
- Free coffee and fresh fruit at the office, as well as team lunch on the last Thursday of each month
Location: Lisbon, Oeiras
**Tipo de oferta**: Período Integral, Integral/Full-time
**Benefícios**:
- Auxílio Creche
- Cartão/Ticket refeição
- Estacionamento gratuito
- Horário flexível
- Seguro saúde
Horário de trabalho:
- De segunda à sexta-feira
Remuneração suplementar:
- Bónus de performance
- Décimo terceiro salário
- Subsídio de Natal
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