Head of Operational Excellence

6 meses atrás

Lisboa, Portugal Airbus Tempo inteiro

An exciting opportunity has arisen in Airbus Portugal for an Head of Operational Excellence (reporting to the HO Operations), leading a team of 15+ accountable to drive the execution of business process standardization, automation and continuous improvement.
- Lead a team of transition managers & MFTs to ensure a smooth and efficient transition to the GBS:

- He or she will lead the design and development of a standard transition methodology, ensuring that it effectively supports the smooth and timely delivery of the GBS transition roadmap.
- Tracking the progress of the global transition roadmap and directing the corrective actions in the event of under performance
- Collaboration across key stakeholders (Operations Lead, HR, IT) for GBS transition program success
- Ensure appropriate leadership skills are present at every level through creating a motivational and supportive work environment in which employees are coached, trained and provided with career opportunities through development
- Allocate the different projects/programs and work streams to the respective teams and employees considering experience, project complexity, workload and organizational efficiency
- Drive process streamlining, harmonization and standardization.
- Develop and deploy a transformation / digital roadmap applicable to all functions, develop digitization solutions to replace or to upgrade existing solutions (Excel, VBAs etc) with automation (RPA, OCR, AI/ML, Process Mining etc)
- Promote, educate and continually increase awareness of the automation capabilities in the GBS
- Build strategic internal and external partnerships to enable innovation, scale and speed.
- Actively participate and/or lead automation opportunity discussions with the relevant stakeholders
- Orchestrate and provide transparency on transformation progress, ensuring the focus and priorities needed
- Drive mindset of continuous improvement as a culture of the GBS, through deployment of dedicated methodologies (e.g. Value Stream Mapping, Lean Six Sigma, green / yellow / black belt etc.)

**Requirements**:

- 5-10 yrs experience in designing and deploying automation / next generation digital capabilities (Intelligent Automation, RPA, OCR, AI/ML, Process Mining, Analytics etc.)
- Excellent organizational skills with the ability to deliver multiple tasks and projects simultaneously while meeting challenging deadlines.
- Positive, collaborative and solution-oriented attitude
- Robust analytical and critical thinking capabilities with strong process orientation and effective decision making skills.
- Excellent interpersonal skills with the ability to communicate effectively with both technical and non-technical stakeholders.
- Leadership skills to motivate, coach and develop teams with different backgrounds.
- Energetic and assertive, collaborative, resilient and motivated by challenges
- English mandatory (fluency in other languages will be a plus)
- Preference for experience in a Consulting firm or GBS context
- Knowledgeable in Business Process Reengineering / Lean Methods (e.g. Six Sigma, Agile, Value Stream Mapping, Scrum or another of equal value)
- Knowledge of Finance (R2R, P2P and O2C), Procurement and HR Services (H2R, T2R) processes and ability to manage transition projects in these areas.
- Ideally PMI certified

Benefits - what’s in it for you (black text agreed centrally, feel free to add anything specific for your area in blue)
- Diverse career opportunities within Airbus European core countries or in other regions around the world.
- A hybrid working model, allowing you to combine onsite and offsite work.
- A modern office at Parque das Nacoes, well connected to public transportation.
- A motivated and fun crew to grow and build and shape the GBS together.
- An intense and exciting onboarding experience.
- We truly believe the sky is not the limit
- Many of our staff work flexibly in many different ways, including part-time. Please talk to us during the interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

**Company**:
Airbus Portugal SA

**Contract Type**:
Permanent**Experience Level**:
Professional

**Job Family**:
Leadership

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

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