Customer Support with French
6 meses atrás
We are hiring motivated individuals for a worlds leading outsourcing company providing services related to customer/technical support and content moderation. Since its establishment, they have consistently and successfully fulfilled their mission of creating inclusive and differentiated teams of experts providing help for customers across many other professional domains.
**Your main responsibilities as a Customer Support Specialist**:
- Listen to customers questions and concerns, and provide answers and solutions;
- offer the most complete and qualitative answers by handling level 1 customer requests by telephone.
- Ensure follow-up of customer requests and respect commitments made and work closely with in-house teams and make suggestions to optimize our internal processes.
**We'd be more than happy if you have**:
- Ability to work in a fast-paced environment.
- A positive attitude and be a team player.
- Will to work from the office in Aveiro (100% on-site)
**We offer**:
- Base salary of 830€ per 14 months (or 969€ per 12 moths)
- + meal allowance of around 7 Euros per day (around 150 Euros per** **month)
- Transport allowance
- Private Health insurance
- Opportunities for career development.
- Stable Employment Contract.
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