French Customer Support for Online Market

3 semanas atrás

Braga, Portugal Webhelp Tempo inteiro

**About Webhelp**

**Webhelp** is a French multinational BPO company that is making business more human for the world’s most exciting brands. By **choosing Webhelp** you will be part of a family of over 110,000 game-changers from more than 140 locations in 58 countries.

Join us at **Webhelp Portugal** and you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects with some of the best B2C and B2B brands worldwide.

**About the job role**:
As a **French Customer Support**, you will provide a warm and professional contact to each of our customer’s clients and solve with precision and efficiency emerging issues that customers may face. You will ensure excellent service standards and maintain high customer satisfaction while enjoying every day on the job.

**As a French Customer Support, you will**:

- Resolve product or service problems by clarifying the customer's complaints.
- Provide accurate, valid, and complete information by using the right methods/tools.

**We’ll be a great match if you**:

- **Fluent or Proficient French (C2)**:

- Excellent communication skills coupled with empathy and team spirit
- Previous experience in Customer Service or as a sales representative is a plus
- For non-EU residents, it is mandatory to have a valid work permit

**What we offer**:

- Competitive wages (14 monthly payments per year)
- Monthly meal allowance paid in voucher card (net)
- Health Insurance after 6 months
- Personal development programs and mentoring to develop skills
- Possibility to participate in a growing multicultural project
- Good career prospects in a reputable company that rewards serious and hard workers
- Possibility to work from home

**Life at our company**:

- Work in a diverse environment with people from over 75 nationalities
- Benefit from our modern amenities, many discounts in local businesses, company parties and events, and much more
- We promote inter-company mobility to work at any of our sites around the world

**Ready to take up the challenge?**
**Join our team and show off your talent**

All submissions will be treated confidentially under the General Data Protection Regulation.

**Webhelp Portugal** is an equal opportunity employer.

Webhelp considers diversity as a fundamental resource and it offers everyone access to employment opportunities, regardless of their gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

Type d'emploi : Temps plein

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