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Order Automation Specialist
2 meses atrás
Linde Global Services Romania S.R.L.
**Order Automation Specialist (M/F/d)**
Timisoara, Romania|req10874
**What you will enjoy doing**
- You will be engaging with the order taking departments in CSC project to identify and priorities customers that are suitable for order automation
- Automating Order Taking by means of state-of-the-art Order Automation technology
- Training Artificial Intelligence (AI) solutions of Order Automation technology
- You will be monitoring and maintaining the automated order taking to ensure a maximum degree of availability and trigger corrective action in case of disruption
- Further you will be contributing to the definition of the service centers digital strategy and roadmap, with particular focus on the area of Process Improvement Automation
- Documenting and distributing of knowledge in an effective and compliant manner
**What makes you great**
- You have the ability to understand, manage and configure software solutions for Customer Service
- Broad understanding of the end-to-end business processes and systems in use across our organization
- Further you have at least 2 years of experience in Customer Service or Order taking roles
- Proven analytical skills are required
- You have a profound knowledge ERP systems (. SAP) and deep understanding of standard transactions
- Fluent in English, any other language of the REW region (Portuguese, Spanish, French, German, or Dutch) is a plus
- Additonally experience with different ideation techniques as Design-Thinking and delivery approaches as Waterfall, Agile and /or Scrum is a plus
**Why you will love working with us**
Linde Global Services Timisoara (LGST) is the shared service center of Linde plc in Romania. From Order-to-Cash activities (such as order processing, fulfillment & shipping, customer master data, credit management, query management & customer support, invoice generation & payment, asset management & data management) to Controlling & Reporting, Business Intelligence, Continuous Improvement & Automation areas, the services provided by our international hub are essential to the daily running of different divisions of Linde plc.
Linde acts responsibly towards its shareholders, business partners, employees, society and the environment in every one of its business areas, regions and locations across the globe. The company is committed to technologies and products that unite the goals of customer value and sustainable development.
**What we offer you**
We are a community of determined and proactive people, empowered to turn a challenge into an opportunity of learning and developing. We value a culture based on communication, mutual support and constructive competition while having fun together. In addition to an attractive compensation and benefits package, we offer you the opportunity to have an impact on the well-being of our customers and the chance to tailor your career growth.
**Have we inspired you? Let´s talk about it**
**Your contact**
Linde Global Services Romania S.R.L.
Linde HR Team
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