Operations Assistant

2 semanas atrás

Porto, Portugal Host Wise Tempo inteiro

**ABOUT US**:
**HOST WISE** borns from the need of transforming the **Industry of Vacation Rentals** and **Real Estate Investment**. Our mission is to implement a global concept which connects property owners, real estate investors, tourists and digital nomads from all over the world.
**Lightning-fast Growth StartUp**, 2024 has been a **Rocket year** with promising numbers**:Managing over 250 properties, over 6M€ annual revenue**, 40 talented and committed people and two **SpinOffs successfully launched: InvestWise & WorkWise**.
So far, we have **beaten** all growth records** and we're looking for **bright and motivated talented profiles **to join our fast-growing team. In this vacancy opportunity we are looking for an **Operations Assistant**.

**ABOUT THE ROLE**:
As an **Operations Assistant** you are an **important representative of the company**. You will contact our operations departments (_customer support, maintenance and cleaning_), to help them in order to make sure **our guests** have **a **positive experience **within their stay through an effective **communication and problem solving **approach**.**

**WHAT YOU'LL DO**:

- Small repairs/maintenance in accommodation apartments (e.g.: changing light bulbs, tightening furniture, etc.);
- Assembly and installation of furniture / decoration inventory;
- Carry out periodic quality control and/or between bookings (ensure that cleaning has been done correctly; check the good condition of appliances, etc.);
- Contact with potential owners, guests and suppliers, who can visit the office in person;
- Sporadic check-ins and/or guest support during the stay.

**PROFILE**:

- To be passionate about delivering great service and be **guest and solution focused**;
- Available to work during **weekends**;
- **Driving license** (_we have a car that you can drive_);
- Previous experience in **Operations Assistance** or related jobs;
- You have **good communication skills** in English and Portuguese, further language skills in French or Spanish are a plus;
- Available for a provision of services agreement.

**WHAT YOU'LL GET IN RETURN**:

- **Competitive salary**;**:

- **Accelerated career growth** (both in salary and responsibility).
- **Regular team events** where we celebrate our success and people;
- Sports and **work-life balance** incentives;
- **A place where you can get things done**. No unnecessary meetings or admin work.

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