German-speaking Hotel Reservation

4 semanas atrás

Lisboa, Portugal Multilingual Jobs Worldwide Tempo inteiro

Description

Looking for an adventure abroad? Then this might be the job for you We're looking for German speaking Hotel Reservation and Sales Specialists in sunny LisbonFor our Partner in Lisbon, Portugal we are looking for sales experts to provide travel advice, reservation solutions and partner offers for IHG customers. Through your creative decisions, market insight and the help of our tools you will deliver a unique travel experience to your guests and drive revenue for your hotel partners. The CompanyThe main purpose of the InterContinental Hotels Group (IHG) is to create Great Hotels their guests will love. With 710,000 rooms in over 5,000 hotels in nearly 100 countries, IHG is one of the most prestigious and well-known hotel brands in the world. The 12 great, distinctive hotel brands are offering different experiences to each client allowing everyone a great night’s sleep. ResponsibilitiesProvide an industry-leading voice reservation experience by handling contacts via phone, mail and other media to match products with guest needsProvide a seamless customer experience through the effective use of information and tools. Answering questions regarding prices, hotel details, reservation or payment conditionsAssist guests with all questions relating to “pre”, “in” or “post-travel” concernsSeek opportunities to improve individual and team performance. Help team and colleagues stay motivated and deliver on goals RequirementsNative level of written and verbal communication skills in GermanGood knowledge of the English languageHigh school diploma or higher (preferred); Hotel/travel experience desiredPrevious call center experience in a sales and/or customer service capacityGood communication skillsStrong web-based navigation skillsAbility to embrace technological and organizational changesAbility to use tools and resources to represent the geographical needs of the caller. OfferExcellent work opportunity in a leading multinational companyStable work and career progressionIntensive training and integration phasePrivate health insurance since day one in the companyRelocation Package consisting of flights, airport pick-up and accommodationAnnually complimentary return flight to your home country (within Europe)Complimentary organized sport activities and events. Why Lisbon?Lisbon is the capital of Portugal and has about 500,000 inhabitants in the central part of the city and around 2.8 million in the entire metropolitan area. The city close to the sea, offers great shopping, nightlife and an amazing cultural heritage and many beautiful buildings. Lisbon, for a great part of the year, offers a warm climate. This is one of many reasons Lisbon has become one of the most popular destinations for European travelers. If you are looking for sun, warmth, good nightlife, relaxed living, shopping, culture, big city, parks and surfing, seize this opportunity If you are interested, feel free to send us your CV and we will contact you shortly

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