German-speaking Hotel Booking
5 meses atrás
Join our team in Lisbon as a Hotel Booking & Sales Expert for IHG, one of the world's most prestigious hotel brands. This is an incredible opportunity to work in a multinational environment, offering unique travel experiences to guests and driving revenue for hotel partners.
**Hotel Booking & Sales Expert in Lisbon**:
Are you ready to take on this dynamic role and bring your creativity and market insight to a globally recognized company?
** Your Profile**
- Proficient in German and English
- High School Diploma or higher (preferred)
- Experience in the hotel/travel industry (desired)
- Previous experience in a call center, ideally in sales and/or customer service
- Strong communication skills and social intelligence
- Proficient in web navigation and adaptable to technological changes
**❤️ Your Responsibilities**
- Providing voice reservation services and customer contacts via phone
- Matching IHG products with guest needs for revenue generation and brand loyalty
- Ensuring a seamless customer experience using various tools and information
- Assisting guests with pre, in, and post-travel concerns
- Seeking continuous improvement in personal and team performance
- Contributing positively to team motivation and goal achievement
**✨ Benefits**
**Relocation Package**:
- **Accommodation**:
- Airport pick-up and administrative assistance with your registration in Portugal
- Reimbursement of your initial flight expenses
- Stable career opportunity in a leading multinational company
- Comprehensive training and integration phase
- Inclusive and respectful work environment
- Diverse career progression opportunities
- Emphasis on work-life balance
- Private Health Insurance from day one
- Annual complimentary return flight to home country (within Europe)
- Access to organized sports activities and events
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