Billing Coordinator

**Job Number** 24013058

**Job Category** Finance & Accounting

**Location** Lisbon Marriott Hotel, Avenida dos Combatentes 45, Lisbon, Portugal, Portugal VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

**Why work with us?**

If you think that you are the perfect fit for our team and you are passionate about Hospitality, this is your opportunity

Lisbon Marriott Hotel believes in the power of our associates to shape our future. And now, part of that exciting future could be yours too

We are the biggest hotel in Portugal, located in our country’s beautiful capital, with a total of 577 rooms, a swimming pool and garden, a bar and restaurant for clients to enjoy.

**The Job**
- Assist hotel group guests to ensure a successful event by being the housing and billing contact from pre-arrival through departure; providing excellent service and hospitality following the brand guidelines.
- Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
- Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate.
- Explain guarantee, special rate, and cancellation policies to callers.
- Accommodate and document special requests.
- Set-up proper billing accounts (i.e. share-with, room/tax/incidentals, tax exempt, direct/special billing, and group bookings) according to accounting policies.
- Prepare, review, and issue bills, invoices, and account statements according to company procedures.
- Provide excellent service to both internal and external customers.
- Ensure compliance with standard and local operating procedures (SOP’s and LSOP’s).
- Work closely with various departments and outside entities to achieve successful groups from pre-arrival through final bill.

**What are we looking for?**
- Have at least 1 year of relevant work experience
- Speak fluent Portuguese and English
- Eligibility to work in Portugal

**What do we offer?**
- A professional environment to work in;
- Personal coaching & training to support you in your day-to-day job;
- Career possibilities within Marriott International;
- A TakeCare program, where we focus on your wellbeing in general and organize several healthy and fun activities throughout the year;
- Many social activities, such as our Associate Appreciation Week;
- All meals at our cafeteria are included;
- We also provide a locker and uniform, when applicable.

For more information about the Lisbon Marriott Hotel please have a look on our website.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
**Be** where you can do your best work,
**begin** your purpose,
**belong** to an amazing global team, and
**become** the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International.
**Be** where you can do your best work,
**begin** your purpose,
**belong** to an amazing global team, and
**become** the best version of you.