German or Dutch Customer Service Representative
2 semanas atrás
Portugal is known to be a beautiful holiday destination with a rich history and culture. But did you know that you can also work and live there, so you can experience the way of living in Portugal? We can offer you a position in a big team with over 60 different nationalities. This way you can experience all different kinds of cultures while also fully experiencing the work atmosphere of Portugal. But the best part is that during this change in career you can also fully experience Portugal’s rich culture, history, landscapes and food. Sounds like an adventure for you, look at the different positions that we are currently offering.
Our customer
In 1996, a small division within Microsoft launched an online travel booking site, giving consumers a revolutionary new way to research and book travel. Since that time, they evolved into the world’s leading online travel company, with a portfolio that includes some of the world’s most notable travel brands.
Tasks
- Listening to customers’ questions and concerns, providing the best possible answers and solutions;
- Troubleshooting regarding orders, deliveries, payments and returns;
- Providing information about fashion products;
- Escalating and rerouting the necessary matters and issues to other departments..
**Requirements**:
- Fluent German or Dutch
- Working proficiency in English
- Excellent communication skills
- Problem solving
- Sense of responsibility
**Benefits**:
- Excellent benefits package
- Multilingual and excellent work environment to provide the customer service
- Extensive training
- Internal employee incentives
- Located in an amazing office in Lisbon with excellent transport links
Location
Lisbon, Portugal
**Working hours**: 40 Hours per week on a rotational shift pattern from Monday to Friday, 08:00h to 17:00h. You will be assigned a daily working schedule of 8 hours with an additional hour lunch break. You will be informed in advance about the working schedule.
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