Customer Service Specialist with German or Dutch

1 semana atrás


Lisboa, Lisboa, Portugal Talent Search People Tempo inteiro

Where will you work?:


Our client is based in Lisbon and it's one of the biggest multinationals specialized in Customer Experience for some of the world's leading brands.


What will you do?:

  • As a Customer Service Specialist with German or Dutch, you will be responsible for delivering exceptional customer experiences by consistently providing solutions to the customers.
  • Your responsibilities:
  • You will manage reservations or online orders
  • You will handle complaints and answer general queries
  • You will collaborate with other departments

Who are we looking for?:

  • You have a high level in German or Dutch
  • You have an advanced level in English
  • You're motivated to service endcustomers (B2C)
  • You have excellent communication skills
  • You're used to dealing with KPIs
  • You're customeroriented
  • You have good problemsolving skills
  • You're experienced in Customer Service related fields (it's a plus)

What do we offer?:

  • We're offering:
  • You will get an attractive Base Salary
  • You will get a Language bonus
  • You will get a Meal allowance
  • You will get a Performance Bonus
  • You will have Health Insurance (from day 1)
  • You will have Career development opportunities
  • You will be part of an innovative and forwardthinking company
Apply

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