Operations Specialist with Portuguese and English

Há 7 dias


Oeiras, Portugal Talent Search People Tempo inteiro

Tasks

You'll be managing all requests related to Customer Service Desk and Contract Management in order to provide a high level of service to clients and partners.

**In your day-to-day, you will**:
\- Support all activities within the Operations department and also collaborate with other internal teams

\- Ensure the management of a contract since the moment it is activated until the end of the contract

\- Assure the fulfilment of the objectives regarding operational performance and ensure compliance within these objectives

\- Pro-actively follow up all pending items

\- Contribute to improve the quality of Operations Department acting as an example

**Requirements**:
**You're the person we're looking for if**:
\- You have a university degree, preferably in Economics, Management or similar
- \- You have at least 2 years of experience in a similar position.

\- You have a general knowledge of Financial Institutions practices.

\- You have a high level of English and a native level of Portuguese.

\- You have a good command of Microsoft tools (Excel, Word, MS Teams, Power Point).

\- You're disciplined and methodical person, dynamic and willing to face new challenges.

\- You're a strong team player, organized and know how to prioritize tasks.

**Benefits**:
**We're offering**:
\- Competitive salary + annual bonus

\- Hybrid work (3 days of homeoffice)

\- Ticket restaurant

\- Health insurance

\- Life insurance

**\- Flexible hours (Monday to Friday**: 8-9 am to 5-6 pm)



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