Operations Analyst Germany

4 semanas atrás

Oeiras, Portugal Cisco Systems Tempo inteiro

**What You Will Do**

As
**Operations Manager**, you are Sales primary engagement contact for delivering key Operations Services related to a Customer or set of Customers and you are able to guide Sales in how to demonstrate the full network of specialists and capabilities that are available to maximize the Sales Team and Customer’s productivity and growth and help them in the transition of their business into a recurring revenue business model.

**This requires you to**:

- Lead broader Operations matters and be the face of Operations,
- Connect the dots across different departments and teams
- Articulate and position Operations strategy and Customer and Partner Services strategy including Digitization
- Understand and be able to recognise the different offers available
- Acquire deep knowledge of the organizational set-up to its full extent for each for each offer
- Provide operational guidance on Operations services, business processes, policies and systems, and use full Operations network and cross-functional teams in the backend to provide an end-to-end solution to the Global Account Manager, Client Executive, or Account Manager.

**Who You’ll Work With**

You will be part of the Customer and Partner Services team and will work closely with your peers in-country, regionally and globally. You will demonstrate the network of specialists and cross-functional teams across in-person and digital channels. With thorough understanding and knowledge of your audience, you will serve as a trusted advisor to the Sales Team(s) you cover.

**Who You Are**

You enjoy working in a fast-paced changing environment. You'll have a passion for Customer experience, deliver a customized Operational guidance to the Partners you cover through building in partnership with those Partners an Operational Business Plan that will enable them to address their business needs, improve their productivity and profitability.

**What You’ll Bring**

Bachelors + 5 years of related experience, or Masters + 2 years of related experience, or PhD + 0 years of related experience

Analytical Skills:

- Analyze information and work with others to evaluate alternative solutions to confirm path forward
- Strong planning and analytical skills
- Proficient English & German

Soft Skills:

- Demonstrated, take-charge attitude, and able to demonstrate flexibility and resiliency
- Ability to adapt quickly to changing priorities.
- Explain information and effectively lay out pros and cons of alternatives to consider
- Developing ability to communicate and drive improvement across cross-functional teams to improve operations metrics and customer satisfaction
- Developing project management skills
- Strong decision making, influencing, and negotiating skills at a departmental or region level
- Excellent communication skills at all levels of management - presentation as well as personal, soft skills
- Advanced PowerPoint and Excel skills preferred

**Why Cisco**

We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us experienced cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren’t afraid to change the way the world works, lives, plays and learns. We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers.

  • Operations Analyst Germany

    Há 6 dias

    Oeiras, Lisboa, Portugal Cisco Systems Tempo inteiro

    What You Will DoAs Operations Manager, you are Sales primary engagement contact for delivering key Operations Services related to a Customer or set of Customers and you are able to guide Sales in how to demonstrate the full network of specialists and capabilities that are available to maximize the Sales Team and Customer's productivity and growth and help...

  • Operations Analyst

    1 semana atrás

    Oeiras, Portugal Cisco Systems Tempo inteiro

    **What You’ll do** As Partner Operations Manager, you are the primary engagement contact for delivering key Operations Services. You can guide them in how to demonstrate the full network of specialists and capabilities that are available to improve their productivity and growth and help them in the transition of their business into a recurring revenue...

  • Operations Analyst Graduate

    3 semanas atrás

    Oeiras, Portugal Cisco Systems Tempo inteiro

    **Start date**: Immediate **Location**: Lisbon, Portugal **What You’ll Do** As **Operations Analyst**, you are Sales primary engagement contact for delivering key Operations Services related to a customer or set of customers and you are able to guide Sales in how to leverage the full network of specialists and capabilities that are available to...

  • Client Delivery Operations Analyst

    2 semanas atrás

    Oeiras, Portugal Cisco Systems Tempo inteiro

    As a Client operations Delivery Analyst you will help develop and leverage “AMRR” enterprise solution in alignment with Customer lifecycle motions. “AMRR” provides a digitized platform experience for Customers visibility and management of all of their Assets in one place, allowing for assigned users to take actions with customers, access reports and...

  • Client Operations Delivery Analyst

    2 semanas atrás

    Oeiras, Portugal Cisco Systems Tempo inteiro

    As a Client operations Delivery Analyst you will help develop and leverage “My Cisco Entitlement” enterprise solution in alignment with Customer lifecycle motions. “My Cisco Entitlement” provides a digitised platform experience for Customers visibility and management of all of their Assets in one place, allowing for assigned users to take actions...

  • Client Delivery Operations Analyst

    1 semana atrás

    Oeiras, Portugal Cisco Systems Tempo inteiro

    As a Client operations Delivery Analyst you will help develop and leverage “AMRR” enterprise solution in alignment with Customer lifecycle motions. “AMRR” provides a digitised platform experience for Customers visibility and management of all of their Assets in one place, allowing for assigned users to take actions with customers, access reports and...

  • Client Delivery Operations Analyst

    Há 6 dias

    Oeiras, Lisboa, Portugal Cisco Systems Tempo inteiro

    As a Client operations Delivery Analyst you will help develop and leverage "AMRR" enterprise solution in alignment with Customer lifecycle motions. "AMRR" provides a digitized platform experience for Customers visibility and management of all of their Assets in one place, allowing for assigned users to take actions with customers, access reports and data to...

  • Business Analyst

    2 meses atrás

    Oeiras, Portugal Experis Finance, Tax & Legal Tempo inteiro

    We are looking for a Business Analyst to become part of a new way of working in an increasingly data driven era! Our client is TOWA Pharmaceutical, a multinational reference company in its sector, with excellent market positioning and is looking to strengthen its Portuguese team. This professional will have as main responsibilities the analysis of metrics...

  • Quality Analyst

    2 meses atrás

    Oeiras, Portugal Manning Global Tempo inteiro

    Our client, a global service provider, is recruiting for a Quality Analyst to join their business in Portugal. **Position Title** **Quality Analyst** **Position Type** - Full time**Start Date** - ASAP**Location** - Oeiras, Portugal**Contact**: - Hemavathi Mathadmani | +49 (0)89 23 88 98 66**Responsibilities**: - Monitors all interactions and ensures...

  • Quality Analyst

    Há 5 horas

    Oeiras, Portugal Manning Global Tempo inteiro

    Our client, a global service provider, is recruiting for a Quality Analyst to join their business in Portugal. **Position Title** **Quality Analyst** **Position Type** - Full time**Start Date** - ASAP**Location** - Oeiras, Portugal**Contact**: - Hemavathi Mathadmani | +49 (0)89 23 88 98 66**Responsibilities**: - Monitors all interactions and ensures...

  • Client Operations Delivery Analyst.

    3 semanas atrás

    Oeiras, Portugal Cisco Tempo inteiro

    Main responsibilities: Complete the entitlement strategy for Services & SW Recurring Offers through baseline definition and data cleansing approach Complete clarity of data & entitlements across Cisco tools and databases for products, Services, and Software Engage with account team and provide visibility into the assets & entitlements procured by the...

  • Client Operations Delivery Analyst

    Há 6 dias

    Oeiras, Lisboa, Portugal Cisco Tempo inteiro

    Main responsibilities: Complete the entitlement strategy for Services & SW Recurring Offers through baseline definition and data cleansing approach Complete clarity of data & entitlements across Cisco tools and databases for products, Services, and Software Engage with account team and provide visibility into the assets & entitlements procured by the...

  • Analyst I HR Operations

    2 meses atrás

    Oeiras, Portugal DXC Technology Tempo inteiro

    The HR Assistant is responsible for providing support in the various human resources functions, which include recruitment, staffing, training and development, performance monitoring, and employee counseling. **Key Responsibilities**: Assist with day-to-day operations of the HR functions and duties Provide administrative support to Human Resources executives...

  • Client Operations Delivery Analyst

    1 semana atrás

    Oeiras, Portugal Cisco Systems Tempo inteiro

    Main responsibilities: Complete the entitlement strategy for Services & SW Recurring Offers through baseline definition and data cleansing approach Complete clarity of data & entitlements across Cisco tools and databases for products, Services, and Software Engage with account team and provide transparency into the assets & entitlements procured by the...

  • Analyst I HR Operations

    Há 6 dias

    Oeiras, Lisboa, Portugal DXC Technology Tempo inteiro

    The HR Assistant is responsible for providing support in the various human resources functions, which include recruitment, staffing, training and development, performance monitoring, and employee counseling.Key Responsibilities:Assist with day-to-day operations of the HR functions and duties Provide administrative support to Human Resources executives...

  • Client Operations Delivery Analyst

    2 semanas atrás

    Oeiras, Portugal Cisco Systems Tempo inteiro

    Main responsibilities: Complete the entitlement strategy for Services & SW Recurring Offers through baseline definition and data cleansing approach Complete clarity of data & entitlements across Cisco tools and databases for products, Services, and Software Engage with account team and provide transparency into the assets & entitlements procured by the...

  • Client Operations Delivery Analyst

    4 semanas atrás

    Oeiras, Portugal Cisco Systems Tempo inteiro

    Main responsibilities: Complete the entitlement strategy for Services & SW Recurring Offers through baseline definition and data cleansing approach Complete clarity of data & entitlements across Cisco tools and databases for products, Services, and Software Engage with account team and provide visibility into the assets & entitlements procured by the...

  • Client Operations Delivery Analyst

    Há 6 dias

    Oeiras, Lisboa, Portugal Cisco Systems Tempo inteiro

    Main responsibilities:Complete the entitlement strategy for Services & SW Recurring Offers through baseline definition and data cleansing approachComplete clarity of data & entitlements across Cisco tools and databases for products, Services, and SoftwareEngage with account team and provide transparency into the assets & entitlements procured by the...

  • Quality Analyst

    Há 6 dias

    Oeiras, Lisboa, Portugal Manning Global Tempo inteiro

    Our client, a global service provider, is recruiting for a Quality Analyst to join their business in Portugal.Position TitleQuality AnalystPosition Type Full timeStart Date ASAPLocation Oeiras, PortugalContact: Hemavathi Mathadmani | Responsibilities:Monitors all interactions and ensures accuracy of the outputCoordinates and facilitates call...

  • Analyst (German Speaking) - Analytics & Consulting

    4 semanas atrás

    Oeiras, Portugal IQVIA Tempo inteiro

    **Analyst for the Portuguese Affiliate of German Analytics & Consulting Team** **IQVIA **is looking for talented and passionate applicants at Analyst level to join the affiliate of our **German Analytics & Consulting** team located in **Lisbon, Portugal.** Healthcare is one of the most exciting industries. And one of the most important - as health matters...