![Sociedade Atlas Copco de Portugal Lda](https://media.trabajo.org/img/noimg.jpg)
Planner (North Region)
2 semanas atrás
**Planner (North Region)**:
- Functional area: Service- Country: Portugal- City: Porto- Company name: Sociedade Atlas Copco de Portugal Lda- Date of posting: Feb 20, 2024Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.
**Join us on our journey for a better tomorrow.**
Customer Interaction (identify the needs and address the right resources).
Planning a team of Technicians in the north region to execute external and internal Service jobs.
Setting priorities according to the Service jobs type and resources availability (Breakdown orders, Preventive Maintenance, Inspection visits and Commissionings).
Planning other resources (like Spare Parts and Tools).
Interpersonal skills, to have a good interaction with our customers, focused on customer satisfaction, and our Service Team (especially Technicians team);
Focus on results, it means again Customer Satisfaction, Labour Utilization ratio, Travel ratio, Overtime ratio, Time on Site, Work in Progress and Service Backlog, to optimize our Resources and our Operational Efficiency;
A good understanding of our Service process and our IT systems and tools;
An approach aligned with our culture, it means "There is always a better way".
A well known brand and company with a strong reputation in the industrial market;
A strong Service organization with an experienced Technicians team, supported by a Team Leader and a Service Operations Manager;
IT tools, the state of the art, like SAP (with dedicated customized interfaces) and Connectivity (Internet of Things), to make the work easier;
An Individual Development Plan.
**Diverse by nature and inclusive by choice**
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.
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