Italian Customer Support for An Accommodation

3 semanas atrás


Lisboa, Portugal ProRekruter Tempo inteiro

**PT**: Apoio ao Cliente Alemão para um Serviço de Reservas de Alojamento, Início 12.07 (escritório em Lisboa Oriente)

**Location: Lisbon, Portugal**
- **Possible start: 12.07**:

- It’s start-up project, you can have influence on it’s shape from the scratch
- **It’s office based position in Lisbon Oriente**:

- We don’t need any experience, we offer training
- **2 Shifts system**: Monday -Sunday (1st shift : 8:00 - 17:00 & 2nd shift: 13:00 to 22.00) -40h/5days per week incl. Public Holidays

Our client is Airbnb service. Their mission is to create a world in which anyone can belong anywhere. To this end, Airbnb enables millions of people around the world to use their space, passions and talents to become entrepreneurs. The community support team welcomes the Airbnb community on its way to building the world’s most loyal travel community through exceptional service. We are looking for reinforcements in the form of Italian-speaking employees for our team in Lisbon. We are looking for you, entrusted with the support of our customers.

**As a Customer Support you will**:

- Composing empathetic and customised messages when in contact with the users
- Investigate and resolve the complaint, provide detailed documentation of the circumstances, proceed with the investigation and justify the proposed resolution
- Process insurance policy administration or cancellation requests
- Manage escalated or urgent calls where customer may be very upset

**What do we expect?**
- **You speak native Italian**:

- **You speak communicative English - min. B2 level**:

- You live in Lisbon area or you are ready to relocate there
- You are customer-oriented and enjoy interacting with people
- You are ready to be the part of a startup project whose shape you will have a real impact on

**What do we offer?**
- **Possible start: 12.07**:

- Competitive salary and remuneration system (incl. meal allowance):

- 1050€ gross x12 months or 900€ gross x 14 months -basic salary
- up to 100€ gross performance bonus/month
- meal allowance: 7,23€ NET/day in a voucher card (approx 145€ NET/month)
- Fixed term, renewable full time employment contract for 6 months (according to the Portuguese law)
- **Complete online hiring process regulated**:

- 2 Shifts system: Monday -Sunday (1st shift : 8:00 - 17:00 & 2nd shift: 13:00 to 22.00) -40h/5days per week incl. Public Holidays
- **Office work system in our modern office in Lisbon -Oriente**:

- Private health insurance with a dental plan after 6 months in the company
- We are certified Great Place to Work for 4 years

**EU citizenship or a residence permit in Portugal is mandatory**

Are you interested in a new adventure?
We look forward to you

Tagged as: Jobs in Portugal

Qualification

Entry level, Experience no needed, Italian Language


  • Online Customer Support

    2 semanas atrás


    Lisboa, Portugal Atlean World Tempo inteiro

    **This is an Entry-Level position on-site ;) **You NEED to be fluent in Spanish or Italian Your Next Job, Without Boundaries! If you want to Live in Portugal and represent a big brand, this is for you! - Position: Customer Support **Location**: Lisbon or Porto ✈Relocation package included (if you don't live in Lisbon already) **Requirements**: Fluent...


  • Lisboa, Portugal KGR Tempo inteiro

    We are recruiting for an international company a Italian speaking Customer service Agent **Missions**: - Communicate with customers using various channels - Ensure customer satisfaction and provide professional customer support - Support standard queries - Develop an understanding of customer’s position and service delivery requirements to enable the...


  • Lisboa, Portugal KGR Tempo inteiro

    We are recruiting for an international company a Italian speaking Customer service Agent **Missions**: - Communicate with customers using various channels - Ensure customer satisfaction and provide professional customer support - Support standard queries - Develop an understanding of customer’s position and service delivery requirements to enable the...


  • Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

    Customer & Technical Support – Italian speaker in Lisbon Are you the best professional solving technical issues? Can you transform a problem into a good experience? Are you a native Italian speaker? Then, work as Customer & Technical Support What is waiting for you:Work location:Lisbon – one of the best and sunniest places to live in Europe; Full...


  • Lisboa, Portugal City Job Offers Tempo inteiro

    **Italian-Speaking Customer Support Agent in Lisbon** Fulfill your dream and find a job in Portugal today! Are you looking for a job helping people in sunny Lisbon? **Italian-speaking Customer Advisor in Lisbon** We have a great opportunity for Italian speakers with good communication and interpersonal skills! **About the Company**: Work for the leading...


  • Lisboa, Portugal City Job Offers Tempo inteiro

    Technical Customer Support in Lisbon (Italian Market)   Is Italian your first language?Do you want to live in Lisbon?We are looking for Italian speakers to provide quality Customer Service for the best search engine in the world.Solve consumer's doubts and general inquiries while empowering your technical skills and building long-lasting relationships with...


  • Lisboa, Portugal City Job Offers Tempo inteiro

    Technical Customer Support in Lisbon (Italian Market)   Is Italian your first language?Do you want to live in Lisbon?We are looking for Italian speakers to provide quality Customer Service for the best search engine in the world.Solve consumer's doubts and general inquiries while empowering your technical skills and building long-lasting relationships with...


  • Lisboa, Portugal Exalta Global Tempo inteiro

    **Exalta Global | Connecting extraordinary talent to brilliant ideas, anywhere.** Our mission is to value the individual’s professional potential and provide the best recruitment experience to companies around the world. **CUSTOMER SUPPORT / EXPERIENCE SPECIALIST - ITALIAN** We’re looking for an Italian speaking Customer Support / Experience...


  • Lisboa, Portugal Cross Border Talents Tempo inteiro

    Do you speak Italian and are you looking to work fully remote abroad Youre reading the right job posting we offer an Order Support Specialist position in Portugal with a pioneering multinational technology firm and our client provides a comprehensive relocation package including accommodation! The start dates are 24.06 . and 01.07. What we offer you You will...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Do you speak Italian and are you looking to work fully remote abroad Youre reading the right job posting we offer an Order Support Specialist position in Portugal with a pioneering multinational technology firm and our client provides a comprehensive relocation package including accommodation The start dates are and What we offer you You will be trained and...


  • Lisboa, Portugal Cross Border Talents Tempo inteiro

    Do you speak Italian and are you looking to work fully remote abroad Youre reading the right job posting we offer an Order Support Specialist position in Portugal with a pioneering multinational technology firm and our client provides a comprehensive relocation package including accommodation! The start dates are 24.06 . and 01.07. What we offer you You will...

  • Advertisers Support

    4 semanas atrás


    Lisboa, Portugal Atlean World Tempo inteiro

    **:::::::::::::**:_ **Your Next Job, Without Boundaries!** We are offering a great work experience in Lisbon, Portugal for a role as an **Advertiser Support.** **Why a Advertiser Support role is great for your professional and personal development**: - Live in Lisbon and embrace multicultural experiences - Represent a global brand - Fast-track career...

  • Advertisers Support

    4 semanas atrás


    Lisboa, Portugal Atlean World Tempo inteiro

    **:::::::::::::**:_ **Your Next Job, Without Boundaries!** We are offering a great work experience in Lisbon, Portugal for a role as an **Advertiser Support.** **Why a Advertiser Support role is great for your professional and personal development**: - Live in Lisbon and embrace multicultural experiences - Represent a global brand - Fast-track career...

  • Customer Support Specialist

    1 semana atrás


    Lisboa, Portugal Exalta Global Tempo inteiro

    **Exalta Global | Connecting extraordinary talent to brilliant ideas, anywhere.** Our mission is to value the individual’s professional potential and provide the best recruitment experience to companies around the world. **CUSTOMER SUPPORT / EXPERIENCE SPECIALIST - ITALIAN** We’re looking for an Italian speaking Customer Support / Experience...


  • Lisboa, Portugal Teleperformance Portugal Tempo inteiro

    Customer & Technical Support – Italian speaker in Lisbon Are you the best professional solving technical issues? Can you transform a problem into a good experience? Are you a native Italian speaker? Then, work as Customer & Technical Support ! What is waiting for you: Work location: Lisbon – one of the best and sunniest places to live in Europe; Full...


  • Lisboa, Portugal Teleperformance Portugal Tempo inteiro

    Customer & Technical Support – Italian speaker in LisbonAre you the best professional solving technical issues? Can you transform a problem into a good experience? Are you a native Italian speaker? Then, work as Customer & Technical Support!What is waiting for you:Work location: Lisbon – one of the best and sunniest places to live in Europe;Full...


  • Lisboa, Portugal Atlean World Tempo inteiro

    *This is an Entry-Level position on-site ;)*You NEED to be fluent in Spanish or ItalianAtlean World is an International Recruitment company that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable.Your Next Job, Without Boundaries!If you...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Are you proficient in Italian and passionate about assisting customers with technical issues? We're seeking an Italian-Speaking Technical Support Representative to join our team in Lisbon. Technical expertise is essential for this role, and for candidates relocating, we offer a comprehensive relocation package covering flight tickets to Lisbon and...


  • Lisboa, Lisboa, Portugal Work International Tempo inteiro

    Italian Customer Support Representative - Lisbon, Portugal Are you the one that we are looking for?We usually respond within a day Travel to sunny Lisbon and work with the world's most famous brands How would you feel if your office was just a breath away from beaches with crystal-clear waters? Does 300 days of sunshine – along with flavorful Portuguese...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Are you fluent in Italian and passionate about providing technical assistance? Do you have a knack for troubleshooting and a desire to help customers resolve their technical issues? If so, we have an exciting opportunity for you to join our team as an Italian-Speaking Technical Support Representative in Lisbon. Technical experience is a must for this role,...