Order Support Specialist
5 meses atrás
Position: Order Support Specialist
Location: Lisbon, Portugal
Employment type: Full-time
**DUTIES AND RESPONSIBILITIES**:
- The Order Suport Specialist receives escalations from customer-facing colleagues and works under strict regulations. They commit time to handle complex issues relating to the fulfillment of online orders placed by customers who expect the very best consumer electronics devices. Ensuring a swift and fast resolution for problems occurring during the lifetime of a web purchase is the focal goal of this role. From order induction to item delivery, and from handling flavor changes to RMA completion, the Retail Back-Office Team owns this process.
- Performing tasks in SAP at a high detail level for record-keeping is essential. SAP actions require the utmost attention to detail and accurate adherence to KBase protocol.
**REQUIREMENTS**:
- Flawless communication skills, both written and oral in Turkish (C2) + Proficient in English (B2);
- Ability to work quickly and efficiently under deadline pressure.
- Very good accuracy and attention to detail, understanding that small details can make the biggest difference.
- Proven ability to work and make decisions with mínimal supervision.
- Proactively utilize strong problem-solving skills to deliver customer-focused solutions.
- Working in a back-office environment with customer satisfaction in mind
- Excellent written and verbal communication skills
- Interest in self and team KPIs - focusing on what can be done instead of what cannot be.
- Knowledge of SAP is an advantage; otherwise, we can help with that.
- As this job is directly related to order volume, flexibility is required and will occasionally involve overtime work.
- Extraordinary teammate, thriving in an environment where camaraderie matters.
**OFFER**:
- 40 Hours per week (8 hours per day with an additional lunch break hour) on
a rotational shift pattern, Monday to Sunday from 07:00 to 24:00.
- Affordable accommodation provided by the employer
- Cafeteria on site
- Training paid
- A dynamic multilingual, multicultural and creative team with positive and friendly atmosphere
- Guidance and tools to reach your full potential
- Relocation support
-
German Order Support Specialist
3 semanas atrás
Lisboa, Lisboa, Portugal Cityjoboffers Tempo inteiroAbout Cityjoboffers, a leading company dedicated to improving the lives of people with diabetes, we are seeking a highly skilled German Order Support Specialist to join our team. As a key member of our customer support team, you will play a vital role in providing exceptional support to our customers, ensuring their needs are met and exceeded.Your...
-
Turkish Order Support Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal speakit Tempo inteiroJob Title: Turkish Order Support SpecialistWe are seeking a highly skilled Turkish speaker to join our team as an Order Support Specialist. This is a fantastic opportunity to work with a reputable client in the Tech sector and develop your skills further.This is a fully remote opportunity to work from home anywhere in Portugal (mainland). As an Order Support...
-
Order Support Specialist
5 meses atrás
Lisboa, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Polish-speaking Order Support Specialist for their Lisbon office. Position: Order Support Specialist Location: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary. **DUTIES AND RESPONSIBILITIES**: - The Order Suport Specialist...
-
Order Support Specialist
5 meses atrás
Lisboa, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Turkish-speaking Order Support Specialist for their Lisbon office. Position: Order Support Specialist Location: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary. **DUTIES AND RESPONSIBILITIES**: - The Order Suport Specialist...
-
Order Support Specialist
5 meses atrás
Lisboa, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard Hungarian speaking Order Support Specialist for their Lisbon offices. Position: Order Support Specialist Location: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary. **DUTIES AND RESPONSIBILITIES**: - The Retail Back-Office...
-
Order Support Specialist
5 meses atrás
Lisboa, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard Hungarian speaking Order Support Specialist for their Lisbon offices. Position: Order Support Specialist with Czech Location: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary. **DUTIES AND RESPONSIBILITIES**: - The Retail...
-
Order Support Specialist for Tech Company
4 semanas atrás
Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiroJob Title: Order Support Specialist for Tech CompanyAs an Order Support Specialist, you will play a crucial role in ensuring the smooth resolution of complex issues related to online orders. Your primary responsibility will be to receive escalations from customer-facing colleagues and work under strict regulations to handle these issues efficiently.Key...
-
Order Support Specialist
5 meses atrás
Lisboa, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard Hungarian speaking Order Support Specialist for their Lisbon offices. Position: Order Support Specialist Location: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary. **DUTIES AND RESPONSIBILITIES**: - Provide optimal advice...
-
Turkish Speaking Order Support Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiroJob Title: Turkish Speaking Order Support SpecialistWe are seeking a highly skilled Turkish Speaking Order Support Specialist to join our team. As a key member of our customer support team, you will be responsible for handling customer inquiries, resolving complex issues, and providing exceptional customer service.Key Responsibilities:Handle customer...
-
Turkish Speaking Order Support Specialists
3 meses atrás
Lisboa, Portugal Recruitment Direct Tempo inteiroTurkish Speaking Order Support SpecialistsTurkish Speaking Order Support Specialists – Office based or Remote within 60 minutes of LisbonRemote anywhere in Portugal€1115 per month gross with free accommodation ie own room in shared apartment OR €1410 per month gross with no accommodation.Our client is recruiting Turkish Speaking Order Support...
-
Turkish Order Support Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal speakit Tempo inteiroJob Title: Turkish Order Support SpecialistWe are seeking a highly skilled Turkish speaker to join our team as a Turkish Order Support Specialist. This is a fantastic opportunity to work with a reputable client in the Tech sector and develop your skills further.This is a fully remote opportunity to work from home anywhere in Portugal (mainland). As a Turkish...
-
German Order Support Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Cityjoboffers Tempo inteiroAbout the CompanyCityjoboffers is a leading company dedicated to improving the lives of people with diabetes through innovative medical devices. Our revolutionary Omnipod system offers a needle-free insulin delivery solution, making diabetes management easier and more comfortable.Job SummaryWe are seeking a highly skilled German Order Support Specialist to...
-
Order Support Specialist, Turkish Language
5 meses atrás
Lisboa, Portugal HireOn Ltd Tempo inteiroHireOn Ltd Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Turkish-speaking Order Support Specialist for their Lisbon office. Position: Order Support Specialist Location: Lisbon, Portugal Employment type: Full-time Remuneration: 1411 euro gross/month **DUTIES AND RESPONSIBILITIES**: - The Order Suport...
-
Turkish Order Support Specialist
1 semana atrás
Lisboa, Lisboa, Portugal Speakit Tempo inteiroWe are seeking a highly skilled Turkish speaker to join our team as an Order Support Specialist. This role involves working with our clients in the Tech sector, providing exceptional customer service and ensuring timely resolution of complex issues related to online order fulfillment. As an Order Support Specialist, you will be responsible for receiving...
-
German Order Support Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal speakit Tempo inteiroMake a Real Difference in Diabetes CareAt speakit, we're committed to improving the lives of people with diabetes. As an Order Support Specialist, you'll play a crucial role in our mission by providing exceptional customer service and ensuring a seamless experience with our products.Key Responsibilities:Customer Engagement: Engage with customers via phone...
-
Order Support Specialist Polish Speaker
5 meses atrás
Lisboa, Portugal TOPTALENT Tempo inteiroTopTalent Recruitment Agency is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Polish-speaking Order Support Specialist for their Lisbon office. **WORK MODE** - On site **DUTIES AND RESPONSIBILITIES**: - The Order Support Specialist receives escalations from customer-facing colleagues and works under strict regulations....
-
Order Support Specialist Turkish Speaker
5 meses atrás
Lisboa, Portugal TOPTALENT Tempo inteiroTopTalent Recruitment Agency is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Turkish-speaking Order Support Specialist for their Lisbon office. **WORK MODE** - On site **DUTIES AND RESPONSIBILITIES** - The Order Support Specialist receives escalations from customer-facing colleagues and works under strict regulations. They...
-
German Order Support Specialist for Lisbon
4 semanas atrás
Lisboa, Lisboa, Portugal Atlean World Tempo inteiroWe are Atlean World, an International Recruitment company that promotes multicultural environments as the new reality.Our mission is to make the candidate's recruitment journey smoother and more enjoyable in multilingual markets.We are offering a great work experience in Lisbon, Portugal for a role as an Account Support Specialist.Why this role is great for...
-
Order Support Specialist for Tech Firm
4 semanas atrás
Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiroJob Title: Order Support Specialist for Tech CompanyAs an Order Support Specialist, you will be responsible for handling complex issues related to the fulfillment of online orders. Your goal will be to ensure swift resolution for problems occurring during the lifetime of a web purchase.Key Responsibilities:Receive escalations from customer-facing colleagues...
-
German Order Support Specialist for Lisbon
4 semanas atrás
Lisboa, Lisboa, Portugal Atlean World Tempo inteiroUnlock Your Career Potential with Atlean WorldWe are an international recruitment company dedicated to promoting multicultural environments as the new reality. Our expertise lies in multilingual markets, making the candidate's recruitment journey smoother and more enjoyable.Your Next Challenge AwaitsWe are seeking a highly skilled Account Support Specialist...