Inbound Sales for Tourism Industry

5 meses atrás


Lisboa, Portugal Blu Selection Tempo inteiro

Do you have a passion for the travel and tourism industry? Do you like traveling when everything goes the way it should? You can have an impact on making travelers´ journeys a success.

Tasks

Your responsibilities and impact as Customer Service for IHG will be:

- Solving issues during the booking process.
- Giving instructions, and taking an active role in finding the right booking.
- Following up during the vacation, providing good solutions incl. refund.
- Being responsible for the current and expanding the clients´ network.
- Managing good and qualified lead generation.
- There are many areas where the excellent customer or client support is required, and this is where the company needs you.

**Requirements**:
Skills, qualifications, and interests you need to succeed in this role:

- You hold a valid residency card for Portugal or EU Citizenship
- You have fluent levels in French and English
- You are looking for a job opportunity abroad
- You are a travel addict
- You are motivated and committed to your work
- You have excellent communication and listening skills

**Benefits**:
What's in it for you?
- Type of contract: a long-term fixed-term contract, renewable every year
- Working hours: full time (40h/week) on rotating shifts Mon-Sun 7AM-7PM
- Salary conditions (\*) - 2 options:

- Including free accommodation (shared flat, all bills included): 1040€ gross/month
- Excluding accommodation: 1240€ gross/month
- Reimbursement of your initial flight expenses after 9 months.
- Airport pick up.
- Yearly two-way flight ticket back to your home country (within the EU).
- Help in paperwork, opening bank account, etc. upon your arrival.
- Free Portuguese lessons, cooking classes, sport activities and social events organized by the company.
- Real career opportunities in different career paths.

Is this project not the best fit for you ? Feel free to check our other opportunities in Customer Service in Lisbon. Still, send me your CV to be considered for other projects or future opportunities.



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