Travel and Tourism Industry Expert

4 semanas atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

Looking for a role that combines your passion for travel and tourism with a career in customer service? As a Customer Experience Agent with Blu Selection, you'll be at the forefront of delivering exceptional experiences to clients from diverse backgrounds.

Key Responsibilities

Your primary tasks will include:

  • Managing bookings, cancellations, and alterations via phone, email, and chat.
  • Providing timely assistance to clients in the after-sales process, addressing inquiries, and resolving potential issues.
  • Maintaining accurate records of reservations, including ticket issuance, modifications, and cancellations.
Requirements

To succeed in this role, you'll need:

  • A native level of French and proficient English language skills.
  • A genuine enthusiasm for the travel and tourism industry.
  • Strong communication and interpersonal skills, with the ability to work effectively with diverse clients.
  • Adaptability, energy, and a proactive approach to working in a fast-paced environment.
  • Experience living in or willingness to relocate to Lisbon for an international career and lifestyle.
  • A valid Portuguese work permit is required.
What We Offer

Enjoy a stable job, opportunities for growth, and a multicultural work environment. Benefits include:

  • Competitive salary conditions, with options for accommodation and relocation support.
  • A 12-month contract, with paid training and a stable work environment.
  • Access to top companies in the market, with opportunities for career advancement.

Join a dynamic team at Blu Selection, where you'll have the chance to develop your skills and contribute to the success of international clients.



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