HR Operations Specialist

5 meses atrás

Lisboa, Portugal Unit4 Tempo inteiro

Company Description
**Who we are**

Unit4 is a cloud leader in people-based ERP. We’ve specialized in software for service organizations since the early 1980s. Today, our technology is central to the organizations we serve - it delivers a completely new people experience, enabling our customers to engage their people efficiently and productively so they can spend more time on meaningful work. Using the latest AI, machine learning and digital technologies, our customers can make more sense of business-critical data than ever before.

What drives us is simple: enabling our customers to engage their people and deliver a new people experience, through technology that creates smarter, more connected organizations.

**Job Description**:
People are at the heart of our organization and building an extraordinary culture is foundational to our success. To ensure that our people can focus on meaningful and inspiring work we are in the middle of People Experience transformation. Transformation that is digitizing and automating our people processes to further enhance the employee experience and performance of our people.

Do you put people first and are you ready to make an impact?

We are looking for a HR Operations Specialist to join our new Shared Service Center (SSC) in Portugal, Lisbon. As a HR Operations Specialist you play an important part our transformation and the delivery of extraordinary people services to employees working at Unit4 all over the world.

As a HR Operations Specialist you will report into the People Experience Service Centre Manager and work closely with regional People Experience Managers, managers and employees globally. You drive operational excellence, through technology, automation and consistency across all regions.

What you will do
- Provide resolution to requests and queries related with the employee’s journey (i.e. onboarding, perform & grow, compensation & benefits, leave).
- Coordinate with the in-country People Experience Managers and other stakeholders to solve complex requests and queries
- Provide assist and guidance to employees and managers on policies, processes, systems and tools.
- Employee data and document administration ensuring accurate people data and compliance;
- Deliver great employee experience with high levels of service, accuracy and timeliness.
- Prepare reports and analytics to pro-actively assist the business in making people data driven decisions;
- Prepare and update People Experience Services related process and documentation.

Next to your day-to-day activities you will assist the People Experience transformation and are continuously looking to improve the People Experience with everything you do.

**Qualifications**:
We’re looking for people with the attitude to learn and grow. Great people who want to be part of great teams. Someone who is excited to work in People Experience and truly wants to create an extraordinary experience for our employees.
- You have a degree in Human Resources or other relevant area.
- You have at least 2 years of experience in a similar role, preferably in an IT or software company.
- You have a customer-centric mindset with a depth of thinking about positively impacting our people’s experience.
- You are aware to cultural differences working in an international environment.
- You have strong communication skills (written and verbal) in English and one of the following languages: Polish, Portuguese, German or Dutch.
- You have good knowledge of MS Office and, preferably, knowledge in an ERP or HCM system
- You have attention to detail and can process high volumes of work at an exceptional standard.
- You are process and system focused, with a passion for efficiency and simplification.
- You take initiative and manage priorities.

Additional Information

A chance to participate in the development of an international leading software firm. At Unit4, you have the freedom and autonomy to be successful. An attractive salary while working in a challenging international environment. Enthusiastic colleagues who like to learn from each other. At Unit4 we invest in your personal and professional growth. We don't focus on how many days you work, we trust you on delivering results - thus, we have an unlimited vacation policy.

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