Digital Learning Account Manager

Há 1 mês


Lisboa, Portugal Airbus Portugal SA Tempo inteiro

**Company description:
**Airbus pioneers sustainable aerospace for a safe and united world. The Company constantly innovates to provide efficient and technologically-advanced solutions in aerospace, defence, and connected services. In commercial aircraft, Airbus offers modern and fuel-efficient airliners and associated services. Airbus is also a European leader in defence and security and one of the world's leading space businesses. In helicopters, Airbus provides the most efficient civil and military rotorcraft solutions and services worldwide.

Our people work with passion and determination to make the world a more connected, safer and smarter place. Taking pride in our work, we draw on each other's expertise and experience to achieve excellence. Our diversity and teamwork culture propel us to accomplish the extraordinary - on the ground, in the sky and in space.

Our purpose defines why we exist: ‘We pioneer sustainable aerospace for a safe and united world’.

We are looking for a Project Manager to join our Creative Team in Lisbon.

**Responsibilities:
**Airbus Beyond is a subsidiary of Airbus created with the sole purpose of guiding people and organisations beyond their current boundaries, setting new standards for aerospace. We empower aerospace professionals with the knowledge, skills and behaviours needed to thrive in the industry - embracing new challenges, fostering innovation and equipping their teams for change.

And we are now looking for our future Digital Learning Account Manager, who will be in charge of leading and supporting digital learning projects for Airbus Beyond, such as e-learnings, video courses and other audiovisual assets. As part of the Airbus Beyond Studio, you will be tasked with translating the pedagogical and creative needs of our clients into a concrete and actionable plan, optimising all of Airbus Beyond’s resources.

**Main tasks:
- Support of the Creative Lead in his responsibility to achieve the studio’s goals.
- Lead a team of Account Managers and manage the studio’s capacity and workflow.
- Work closely with our studio’s copywriters and designers, coordinating multiple tasks and initiatives on a day to day basis.
- Schedule projects, with performance follow up (e.g. milestones) and reporting throughout all phases.
- Ensure projects are aligned (or go beyond) client’s expectations in terms of quality.
- Manage the planning and status of all processes, having a global overview and reporting any issues that arise.
- Setup and lead meetings with clients.
- Support efficient communication and act as a focal point for client management.
- Shape methods and tools in accordance with the needs of each project.
- Follow up on the workload spent on end to end projects.

This role may involve occasional travel for business and as such you must be able to travel.

- Proven track record of experience managing a team and respective workflow.
- Experience in leading various projects and managing different stakeholders.
- Understand the fundamentals of User (Learner) Experience Design with a focus on ergonomics, usability and accessibility principles.
- Strong facilitation skills for coaching, motivating & enabling the team.
- Ability to negotiate, influence and to manage conflicts.
- Willingness and ability to handle changes on a day-to-day basis.
- Curiosity for learning and development.
- Interest in the aerospace ecosystem is nice to have.
- Excellent presentation, sense of details & information architecture.
- English is mandatory and any other language will be a plus.
- Experience in G suite and Ms Office.

**Benefits - what’s in it for you**
- Diverse career opportunities within Airbus European core countries or in other regions around the world.
- A hybrid working model, allowing you to combine onsite and offsite work.
- A modern office at Parque das Nacoes, well connected to public transportation.
- A motivated and fun crew to grow and build and shape the GBS together.
- An intense and exciting onboarding experience.
- Be part of a diverse team (8 nationalities, diverse backgrounds) enabling Operational people to grow and develop, making Airbus Products the best in class and paving their way to be ahead of the game.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

**Company**:
Airbus Portugal SA

**Employment Type**:
Permanent**Experience Level**:
Professional

**Job Family**:
HR Expertise

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.



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