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About Code For All
">We are a leading edtech group that brings together three innovative companies: codeforall.com, ubbu.io and bool.pt.
We are a certified B Corp, meeting rigorous standards of social and environmental performance, accountability, and transparency. We have received the prestigious PME Líder award from Santander and IAPMEI, recognizing our excellence in financial performance, and were honored as Outsystems Partner Of The Year in 2022 for our collaboration with the low-code platform. In addition, we have been named one of the top 100 European digital champions by The Financial Times in 2018, cementing our reputation as a leader in the digital space.
Job Overview
We're looking for a Digital Learning Operations Manager to oversee all aspects of our online business operations, focusing on enhancing the student experience and ensuring smooth operational processes.
Responsibilities
- Program Management: Oversee the end-to-end operations of online programs, ensuring high standards of delivery and support for students.
- Student Experience: Develop and implement strategies to enhance the student journey from enrollment through program completion, focusing on engagement, satisfaction, and retention.
- Operational Oversight: Manage all operational aspects of online courses, including scheduling, platform management, content delivery to teachers, and student support systems.
- Stakeholder Management: Collaborate with instructors, support teams, and other departments to ensure alignment and coordination across all online offerings.
- Data-Driven Decision Making: Use analytics and feedback to identify areas for improvement and ensure continuous development of online programs.
- Project Coordination: Lead projects related to new course launches, online events, and student community-building activities.
Requirements
- Proven experience in online program management or a similar role, preferably in the education or tech sector.
- A strong understanding of student engagement and digital learning environments.
- Excellent communication and leadership skills, with the ability to work effectively in and with a remote setting.
- Experience with learning management systems (e.g., Canvas, Google Classroom) and other educational tech tools.
- The ability to multitask, prioritize, and manage time effectively in a dynamic, fast-paced environment.
What We Offer
- A friendly and inclusive team in a fast-growing impact-driven company;
- Work from home flexibility (at least 2 days at our office in Alcântara);
- Health Insurance;
- Urban Sports;
- An estimated salary of €45,000 - €60,000 per year, depending on experience and qualifications.
