Digital Marketing Operations Leader

Há 6 dias


Lisboa, Lisboa, Portugal Nestlé Sa Tempo inteiro
Job Summary

Nestlé Sa is seeking a Digital Marketing Operations Leader to lead a team of Campaign Specialists allocated to Nespresso markets worldwide. This role will be responsible for managing campaign operations, focusing on the delivery of email marketing, Push and SMS campaigns. The successful candidate will have experience in leading people/teams, knowledge about reporting/data analysis KPI's for email marketing, and strong written and verbal communication skills.

About Us

Nestlé Business Services (NBS) is at the heart of the Nestlé Group, providing Supply Chain, Financial, HR, Integrated Marketing Services (IMS), and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals passionate about digital innovation and driving continuous improvement of processes.

Responsibilities
  • Lead the team in establishing and accomplishing objectives as aligned with IMS and NBS strategies.
  • Manage team capacity, performance, and people management, driving towards excellence in IMS by ensuring Global Standards are implemented and business/internal controls are in place.
  • Monitor the efficiency of operations and coordinate execution of service improvement initiatives.
  • Perform operational reviews and report to the Campaign Factory Manager, responsible for issue escalation.
Requirements

We are looking for someone with:

  • People-oriented leadership experience.
  • Knowledge of CRM tools, with Adobe Campaign being preferred.
  • Experience dealing with various stakeholders/clients.
  • Strong written and verbal communication skills.
  • Demonstrated ability to drive continuous improvement.
What We Offer

NBS Lisbon offers a dynamic work environment with opportunities for growth and development. You can expect:

  • A competitive salary ranging from €55,000 to €75,000 per year, depending on experience.
  • An annual bonus according to your performance.
  • Flex Benefits allowing you to choose what benefits suit you best.
  • Making part of the Nestlé Club with discounts at partner companies.
  • Free coffee at the office.
  • Company equipment according to professional needs.
  • E-learning courses and training programs to help you grow professionally.
  • Career progression and possibilities for International Career.

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