Digital Marketing Operations Lead
Há 5 dias
About Us
">Nestlé Business Services (NBS) is a global leader in Integrated Marketing Services (IMS), providing Supply Chain, Financial, HR, and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. Our team is passionate about digital innovation and driving continuous improvement of processes with colleagues across the globe.
">Role Overview
">We are seeking a talented Digital Marketing Operations Lead to join our Campaign Factory Team. The successful candidate will be responsible for leading a team of Campaign Specialists allocated to Nespresso markets worldwide. The primary focus will be on managing campaign operations, including email marketing, Push, and SMS campaigns.
">Main Responsibilities
">- ">
- Lead the team in establishing and accomplishing objectives as aligned with IMS and NBS strategies.">
- Manage team goals and development plans, evaluating team performance and conducting regular appraisals.">
- Monitor the efficiency of operations and coordinate the execution of service improvement initiatives.">
- Perform operational reviews and report to the Campaign Factory Manager, responsible for issue escalation.">
- Run periodic meetings with Business/Market to collect demand, assess satisfaction, and ensure adherence to Campaign Factory ways of working.">
Requirements
">To succeed in this role, you will need:
">- ">
- People-oriented leadership experience, preferably with previous experience in leading teams.">
- Experience with CRM tools, preferably Adobe Campaign.">
- Knowledge of reporting/data analysis KPIs for email marketing.">
- Strong written and verbal communication skills.">
- Demonstrated ability to drive continuous improvement.">
What We Offer
">We offer a competitive salary of approximately €80,000 per year, plus annual bonus according to your performance. Additionally, we provide flexible working environment, engagement and wellbeing activities, Flex Benefits, company equipment, e-learning courses, and career progression opportunities.
">About the Role
">This is an exciting opportunity to join a culturally diverse team at Nestlé Business Services Lisbon. You will have the chance to develop expertise in Nestlé's Shared Services Business, immerse yourself in a dynamic environment, and enjoy a range of benefits.
">Average Salary: 80000
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