German Speaking Customer Support, Fitness And
5 meses atrás
Hey there We're currently on the lookout for a German Speaking Customer Support representative with a passion for fitness and leisure to join our remote team. This is a fantastic opportunity to work from the beautiful island of Madeirã, while being part of an exciting new project. We're all about creating memorable experiences for our customers, and we need you to be the friendly voice at the end of the line to help us achieve this.
**Role Description**:
As a Customer Support representative, you're going to be the first point of contact for our customers. You'll be answering their queries, handling any complaints, and providing information about our fitness and leisure products. You will also be responsible for maintaining customer records by updating account information, and ensuring customer satisfaction by resolving product or service problems. This is a remote role, but we promise you, it's never going to feel lonely. We've got a vibrant, supportive team ready to welcome you aboard.
**Company Description**:
We're a company that's all about fitness, leisure, and above all, fun. We’re dedicated to providing top-notch customer service in the industry. Our culture is all about inclusivity, respect, and collaboration. We believe in working hard, but also in taking the time to relax, unwind, and enjoy the work we do. Our sector is fast-paced and constantly evolving, so there's always something new and exciting to look forward to.
**Requirements**:
- Proficiency in German (both written and spoken)
- Experience in customer support or a similar role
- Knowledge about fitness and leisure industry
- Exceptional communication skills
- Ability to work independently
- Problem-solving skills
**What We Offer**:
- A competitive salary range
- A comprehensive benefits package
- Ample opportunity for professional development
- A remote job with freedom to work from anywhere
**Recruitment Process**:
- Virtual interview
- Skills assessment
- Final interview round
- Job offer
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